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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 688 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the 14" Chromebook's ease of use, lightweight design, and good screen size for its price. Positive feedback also highlights the device's battery life and performance for everyday tasks such as web browsing. However, some users experienced challenges with printing and compatibility with certain software and hardware. The lack of a CD drive was also noted as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 688 reviews
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my laptop for school, and it has everything I need. It’s a good size and can easily fit in my backpack

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Awesome buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need it for, light weight and fast

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is good for the money. It has all the basics that I need for school work I really recommend this laptop if you don't have the money to buy these thousand dollar and up ones.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great rate for this chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB geek member advised us about the chromebook vs windows 10. We have it on our desktop and do not like windows 10. It constantly updated. This chrome book laptop is fast and uncomplicated at a great rate.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great chrome book.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were debating between a Apple chrome book and this HP. Our 15 year old asked specifically for the HP and it has turned out to be a blessing. It works at the perfect speed and can do everything she needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome laptop for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had about 6 different laptops on my list. A thorough discussion with the salesman I felt comfortable with my purchase. The salesman took the time to learn about my habits and needs. His recommendation fit my needs perfectly. I now own a Google Chrome Book- a bargain at $269

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent laptop for Internet browsing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Chromebook and I must admit this is one of the best product I have seen from Google. Super easy to setup and way user friendly than Windows or Macbook. No threat of virus attack.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my mom. She has never had a PC. We wanted a limited platform for her to get some time with email and the web. This works well and limits what she has to know to get started

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 9 year old because that is what they uses in school. She absolutely loves it. Connects perfectly to wifi and is very fast at pulling up web pages for her. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother who has never before used a laptop. It's easy for her to understand, and it operates similar to a MacBook. I had originally purchased a base model Dell for her, but found it and Windows 10 to be un-necessarily difficult to understand and use. I'm much happier (and so is she) with the Chromebook. My nieces and younger brother who are all in college, also like the product and find its capability sufficient enough to complete most of their assignments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First Chromebook. Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife to replace laptop and after a very short learning curve, it seems to be a very good alternative to a full blown laptop because everything she does is on the web through the browser. Nice product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fact that I can just reload the operating system if something goes wrong. Important to me as wife and kids playing on this machine. Do not underestimate this simple but powerful computer. Had this one for a few months and kids crashed it many times. Just close reboot and all is well again. Just love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great inexpensive laptop for school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this laptop. I read mixed reviews on this item and was skeptical but gave it a chance because the price was right. It seems to get the job done so far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent Laptop for College Freshman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter. She began her first year of college this spring and it was perfect for our budget. She loves it and the thinner size makes it very easy to handle around campus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for young students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one for my sixth grader and fourth grader as they're both learning computer skills and Google Apps (Docs, Sheets, Slides, etc.) in school. Fast to start up and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for checking email and surfing the net.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chrome book is exactly what I need for checking emails and surfing the net. It's fast and holds a long charge. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a Christmas present for my 8 year old daughter and she loves it. She mostly uses it to watch youtube videos and play the apps but she uses it all of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to use for school. She is able to do what she needs and the size is just about right. She has been using it on a daily basis and likes it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price for great brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for the student on a budget! HP is a great company and it's nice to see that it is affordable. In the internet world, Chromebook has all aspects covered.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this chrome book for my son. It is lightweight and has a great slim profile. It is quick to respond and enables him to surf the Internet without any difficulty. Great purchase for the money.

    I would recommend this to a friend