Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 1068 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 14" Chromebook for its ease of use, light weight, and compact size, finding it to be a great value for the price. Positive feedback also highlights the device's battery life and performance for everyday tasks like web browsing. However, some users mention limitations regarding screen resolution and storage capacity, while others note compatibility issues with certain software. The operating system's limitations were also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,068 reviews
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to go on the net and use google docs, this is a great laptop. The speed is there and it is well worth the price. Perfect for my 8 yr old to do her homework on. She uses google docs for school. She gets the speed she needs from a quick laptop and can surf the net, do her homework and it didn’t break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Screen resolution

    Rated 3 out of 5 stars

    No frills computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quick start-up time! Who has time to wait for their PC to boot?!?! Overall, it does run a bit slower though. Next time I may pay more attention to whatever it is that makes a pc run faster but for now it will be just fine for paying bills and surfing the internet. It was a bit awkward learning how to navigate without the right/left click "buttons" but once you get used to it, it's ok. Nice size screen but a little hard to read; I would upgrade to the next screen level next time. Overall, for the price, this is a decent computer if you don't need a lot of frills.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    Awesome Chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for a teenager that needs the basics, user friendly, fast and lightweight, battery life around 10hrs, App Store! My son loves it! Beware there's no CD-ROM, no windows...

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect laptop for students

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all I need for my school work last me all day depending on my usage and charges quickly it's light weight so carrying it in my backpack is ideal not heavy at all I'm around wifi all day so access to usage is no problem since this product needs wifi for usage

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great product for my business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used a chromebook I was't sure I would like this over a PC. I use it for my auto repair shop to look up repair info and parts. Size is just right for me and price was even better. Connects to my printers with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WORKED RIGHT OUT OF THE BOX

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT FOR A FRIEND AFTER READING REVIEWS AND DECIDED IT WAS JUST WHAT THEY NEEDED FOR WEB SURFING AND EMAIL. IT WORKED RIGHT OUT OF THE BOX WITH ONLY LOGGING IN TO GOOGLE REQUIRED.. BEEN 3 WEEKS AND STILL GOING STRONG.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    No problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for the price I paid. It is fast, easy to use, and good for basic computer tasks, watching videos, and browsing. I have had no problems with my Chromebook and it does everything I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    For what the Chromebook is, delivers the easiness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales, customer service great. The Chromebook is easy and simple to use. I like that no anti-virus programs needed. It's fast, great for watching Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great Chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hp Chromebook is the perfect size not to big and not to small if you are looking for something a little bigger than the 13 inch standard. The Chromebook is fast and handles what every I throw at it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great for surfing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for an inexpensive laptop for my personal use and came across this. Read the reviews and decided to try it. So far it's been great. I like the overall look and speed is okay.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Basic Chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use in my return to school and for my kids who are just getting to the age where they have basic research projects for school. It works wonderfully for our intended purposes. The chromebooks have limited features and would not be a good choice for anyone planning to use it for anything like gaming (like my son wanted). That being said, it is super lightweight, battery life is great, and runs very well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Laptop for a College Student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is lightweight, great to carry on the go from home to school, battery life is a life saver. it connects to your gmail which is very beneficial. I am satisfied with my purchase,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I ever bought and used Chromebook, and I love it. I had one imac which infected by virus(who said Apple product is virus protected). 2 MacAir for my kids. I bought this for myself during Thanksgiving time because I need a cheap computer for check email, watch youtube, etc. This HP Chromebook is amazing, nice looking and light. I got it for $179 compare to Macbook Air which is $799 when it on sale. The only thing is that some of software is not compatible with Chrome. I love it, even my daughter wanted to trade her Macbook with mine if it wasn't because of lacking of compatible software she would have taken this one over it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great for on the go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is lightweight and fairly easy to navigate. I am not very computer savvy so this seems like a good fit for me. I can go on the web and read my email with no trouble.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    That one laptop that you need sometimes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this laptop to just do some projects and some browsing on the side at home. The functionality of the laptop, I felt, is designed to be a cheap hybrid of an inbetween for a Macbook and any windows OS Laptop. Some of the keys like Caps lock aren't available, but I have been using shift Keys for a long time and it doesn't affect me. Instead of a caps lock, that button is a search button for google which is surprisingly helpful. The OS is smooth and not clunky at all. The HD is basically cloud, because the inbuilt HD is only about 14GB after their bloatware. The resolution is what you'd expect, nothing special. It is lightish, depending upon your definition of what you consider light. I am not happy with the touch pad which is big, but you have to get used to it as its not a traditional two button touchpad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. It is really easy to use. My daughter set it up for me and it runs like a breeze. I absolutely am in love with this computer. It was a great buy too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Slim and easy to carry to and from work each day. Great screen which is easy to read. Battery life is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughters Christmas present and so far she loves it. Very sleek design and great battery life. She mainly uses it for web surfing but is very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Daughter's B-Day Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my daughter for her 13th birthday and she loves it. Very lightweight, easy to operate. It has great sound and picture. All in all, it's a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop for college and after several reviews I found this one. I picked it up and glad I did. Lightweight easy to use and perfect for school

    I would recommend this to a friend
Sponsored