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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 1068 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 14" Chromebook for its ease of use, light weight, and compact size, finding it to be a great value for the price. Positive feedback also highlights the device's battery life and performance for everyday tasks like web browsing. However, some users mention limitations regarding screen resolution and storage capacity, while others note compatibility issues with certain software. The operating system's limitations were also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,068 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Chromebook is not an elite computer, but it gets the job done. For the price, it really is great for quick browsing, email, or any google related apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just the basics, but great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom who needed just a simple laptop that could handle her needs. She is just a "surfer" that reads articles, emails and plays a few simple games online. This covers the bases. I am sure it would be great for a student as well. Runs great and does what I needed. Simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    OUTSTANDING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the word of a sales clerk at Best Buy, and am glad that I did! The computer is fast, easy to operate, lightweight, and simply feels right for me. Great product for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop for the technically challenged!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my husband who refuses to learn how to use Apple or android products, but knows how to the use Chrome browser on our PC. After a brief introductory lesson, this computer is near to his location all the time. We are both very pleased. Thanks so much.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great product, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop but don’t like to go overboard on price. This is product is amazing. It’s thin and sleek and has good speed. I would definitely buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Chromebook. It’s the perfect size and weight for every day use. The battery lasts for days. Start up is super fast too. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for web surfers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect for my mother (or person) who just likes to browse the net and play FB games. Its does all the things her tablet does and more. And like a tablet, I'm not on the phone as tech support all day! There's minimal settings for her to disrupt. For under $300 it's was cheaper than a quality tablet and a lower end laptop. You're not going to do any better than this for a person with simple needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great simple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop for a family with young kids starting their web surfing experience. The security features are great. The battery life is excellent. Having had budget laptops for the last ten years, the chromebook feels like a high end MacBook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great new tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't my first choice but after our chrome book broke and couldn't be fixed it was the next best thing. It works good and it's easy to us. So far so good and easy to use that's good for me

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old purchased the Chromebook. First and foremost for Google Classroom and secondly for the internet and games. She loves it! I have to admit I have also “borrowed” it several times since it is much faster than opening my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Screen resolution

    Rated 5 out of 5 stars

    great for email and web search

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the chromebook is easy to use. updates itself. charges no fees for operating system. has good battery life. screen resolution is average.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for a kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chrome book for my 9 years old daughter and it’s perfect. It is easy to use, straightforward function, provide basic net serfing and perfect for writing papers. That’s all we needed it for and it serves the purpose well.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Terrific little laptop for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with performance of this laptop. It is small, but that is why I bought it. Speed, color, and function for the size are terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, as my boyfriend got it for me as a Christmas preset and it's still wrapped and under the tree, but he did let me look at it and it is very nice looking, even better than I thought it would be. Super impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Easy and simple to use. Great for surfing the internet. Quick start up and to shut down. Also good for using Google Doc. Cons - graphics are not great. Does not download apps like on a smartphone or not really good for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Unique HP Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered late at night and received my HP Chromebook the following day (less than 2 days)! I shopped for a long time for a laptop with a lot of RAM and storage. I was very pleased with the price, and I never saw a HP Chromebook like mine in stores or online. It is blue inside and white on the outside.It has a large screen for watching Netflix.I love it !!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Screen resolution

    Rated 4 out of 5 stars

    Overall is perfect for what I need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working at home and using google drive and google docs and browsing the web. Screen isnt the best resolution...but for $200 I cant complain! Gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great notebook.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style and color. Easy to use and take from place to place. The packaging was great and easy to take out of box. You have a wonderful product and a would recommend to anyone who is looking for a small computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad who could no longer go to the Cinema is enjoying English full movie using my chrome and having listened to old music makes him sleep as therapeutic meditation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my 15 year old daughter. They use this exact model in her school. We are pleased with performance. The only drawback is the inability to install itunes to allow heer to sync her iphone.

    I would recommend this to a friend