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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 339 reviews

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92%
would recommend
to a friend
Page 1 Showing 1-20 of 339 reviews
  • Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Okay for now

    |
    Posted .

    So far so good. I’ve been having trouble with touchscreen chrome books so I decided not to get one this time. I like the quality of this & the sound isn’t too bad either.

    Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Simple and straightforward laptop

    |
    Posted .
    Owned for 1 month when reviewed.

    Well worth the purchase. Although the layout could be better since the home looks empty when you first sign in. But in terms of quality and speed it's not bad at all.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    good for online class!

    |
    Posted .

    this chromebook is worth the money! my kid is loving it because it's child friendly. i got this on sale too, just be patient for a sale on bestbuy. you would not regret it.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    HP Laptop

    |
    Posted .
    Owned for 1 month when reviewed.

    I love my HP i had bought on for my son and i loved it i would recommend for sure..

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    1 out of 5
     
     
     
     
     
    Display
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Factory damage LCD

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I got a factory damage computer. The LCD was missing pieces on the inside causing the screen to glitch and then some lines coming down the screen. Now it is not powering on. Like one thing after the next is going wrong. Its hard to get in contact with best buy because i live in the Bahamas. I needy money back.

    Features

    Battery Life
    1 out of 5
     
     
     
     
     
    Display
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    3 out of 5
     
     
     
     
     
    Speed
    2 out of 5
     
     
     
     
     

    Rated 2 out of 5 stars

    Hp Chromebook

    |
    Posted .

    Many got it for streaming / watching movies it's running ok .the mouse doesn't work well tho.plus all I could afford. I just wish I could use my bank app .not compatible.

    Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    3 out of 5
     
     
     
     
     
    Speed
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Beautiful but updates end soon.

    |
    Posted .

    This is a a very nice chrome book but will be returning because the auto update ends in June 2024. I brought my wife a very similar one last year and that one is till 2026. I don't know how it will work once expired but not goanna take a chance. For something that was released this year the date is not acceptable. There is a 11.6 which is 50 less that is also on sale and has similar expiration. I was able to check that one at the store with the help of the geek squad, The 14 inch model was not on display.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Good buy for the money

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Recently bought an 11 inch Chromebook that regularly cost $249. It was on sale for $149. I liked it so much that when I saw this 14 inch Chromebook that regularly cost $349 on sale for $149, I couldn't pass it up. Very glad I bought it. Just as fast and responsive as the first one but with a full HD display and much better sound. I do not care for Windows 10 so I have decided to switch to Chromebooks.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    User's dream

    |
    Posted .
    Owned for 1 month when reviewed.

    To start with, l am a 73 yr old non-tech person. That being said l found this laptop to be user friendly and perfect for my needs which are sending and receiving emails and checking the news on the internet.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Well worth it

    |
    Posted .
    Owned for 1 week when reviewed.

    No problems so far with my purchase and it was at a great price for a 14inch. Does the job school work, downloads, games, streaming, etc.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Very Good Chromebook

    |
    Posted .
    Owned for 1 month when reviewed.

    This is my first Chromebook - coming from a Windows PC and Android Tablet experience base. It was quite easy to figure out and get up and running. The large 14" Full HD Display is brightly lit - like the Tablet screens I've used. GREAT Video! The Audio is a little soft, compared to similar sized PC Laptops - but is on par with the average 10" Tablet. Plugging in a decent Headset totally changes that, though. It'll ROCK with Headphones. The Power Cord can be connected on either end - a nice convenience when your outlet is in the 'wrong' direction. Both are the newer Mini-USB connections. If you hate Touchpads, as I do, one older style 'big' USB socket, on the left end, will take a Wireless Mouse receiver. With 4GB Ram and 64GB Solid State Memory - 'middle spec' among the total field of Chromebook options - this one is more than ready to handle the average web surfer or home schooling/remote learning. If you ever need more Memory, you can add a MicroSD Card up to 512GB. That would operate a bit slower than the built-in 64GB - comparable to plugging an External Drive into a Laptop. I've tried to hit on a few main points that are most often of concern, to help you evaluate this HP unit for your application. Unless your needs are extraordinarily beyond what a good Chromebook was meant for, I believe it's ready to do a great job for you.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    3 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    The Perfect Laptop for Grandma

    |
    Posted .
    Owned for 1 week when reviewed.

    It has been years since my grandmother had used or even considered owning a computer of any type. My cousin recently got her into using a smartphone, to help her get reconnected with family and friends, but she expressed to me that it sometimes is just too small and just too much, and that she wanted to get a laptop or computer of some type. Well this Christmas the grandkids came through and got her this, and thus far she loves it. We went with a chromebook for the sake of simplicity. As an older person, the chromebook gets her where she wants to go, the internet, in just a few clicks. Plus, she’s become a bit of a Snapchat user lately for video calls, and being able to use android apps with a keyboard and mouse should hopefully make her experience a bit better, plus she has a bigger screen to see everyone! If you’re looking for a basic computer, that can handle web browsing, basic tasks in docs, and maybe even some playing around with android apps, that doesn’t leave much room for error, this is the best way to go.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    3 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Hp has found a sweet spot in this...

    |
    Posted .
    Owned for 1 month when reviewed.

    Grabbed this on sale on black Friday. It does everything its meant to do. Clearly it wont play many games outside of what's on google play but that's not what its made for. It does great as a school carry and homework station for my son when taking the heavier gaming laptops aren't really feasible. Battery life on this Chromebook is very decent, gets through a full day at school without issue. Has enough I/O to hook up to a monitor and add a keyboard and mouse. This chrome book is set at a good price, even more so when on sale. You are really getting a lot for the price you pay. HP is really making quality machines again, check out my review of the HP Omen 16.1 ceramic white. That is my personal gaming laptop at the moment and its amazing.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Highly Recommend

    |
    Posted .
    Owned for 1 month when reviewed.

    I love Chromebooks for seniors and children. They are easy to navigate for those who are less experienced and they (usually) don't cost a fortune, so if an accident happens, they are not as difficult to replace. This is probably the 5th Chromebook I've purchased (2nd for Dad, 1 for my husband, and my 2 children). My Dad's previous Chromebook (Samsung) lasted about 5 years. He used it at home and while traveling every weekend. It quit charging and I could have replaced the battery or cable but upgrading to a newer Chromebook seemed a better economical choice. I highly recommend Chromebooks for their portability, easy streaming and on-line schooling.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Changing The game!!

    |
    Posted .
    Owned for 1 month when reviewed.

    I am very pleased with the purchase of my new Chromebook, as it gives me the best of two worlds in one. It gives me the functionality of a PC, although limited, but the compatibility of many functions of an android device. It took me a little time and research to decide on purchasing one and It has been one of the best decisions I've made in a while. For anyone comtemplating the purchase, you should be pleased after choosing to do so. Just do your research as far as screen size, ram, gigs, etc., and most of all, the price and pull the trigger. I'm sure anyone will be able to find one within their price range.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Great product at a great price. Perfect for what my student needs!

    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excellent for school kids

    |
    Posted .
    Owned for 1 month when reviewed.

    Got this for my son to help with school homework and he loves it. Great performance and speed. quick to boot, very reliable. Battery life is great, the display is very clear and sharp, not heavy, easy to move around with and get his homework done.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    3 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Perfect for 90% of everything you need to do

    |
    Posted .
    Owned for 1 week when reviewed.

    This is a decent, good chromebook that I purchased for a relative that is not incredibly computer savvy. This will handle 90% of everything some needs to do, just fine! Chromebooks have come so far that you could replace your main laptop with the higher end ones, this is not the high end version, but it works well and I think an incredible value for what I spent! My biggest gripe, I wish it had back-lit keys, when you spend more money, you get smaller bezels around the screen, I wish this was smaller on this device. Would I buy again? yes.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    3 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Ideal for kids and basic usage.

    |
    Posted .
    Owned for 1 week when reviewed.

    grabbed this during $149.99 sales , a good value for chromebook with 64GB (as most are just 32GB in the market), that extra 32GB gives extra performance. It's a lite Google chromebook OS, so think about this is like a tablet/mobile android device with a keyboard, and get the similar user experience like PC/laptop users. Good for basic web and application processing. Of course, you will be restricted to the Apps published in Chrome store or Google play. But works well for taking online class or zoom call. Ideal for kids and basic usage.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Definitely Recommend!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This Chromebook was awesome! I returned it only because I needed a laptop I could put Microsoft Office on. Other than that, the price, speed and quality was on point with this one!

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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