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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1308 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 14" Chromebook, particularly its overall performance, portability, and battery life. Many appreciate its smooth and reliable operation, lightweight design, and long-lasting battery. Some customers have expressed concerns regarding the screen quality, storage capacity, heat dissipation, and compatibility with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,308 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    New laptop, a decade later!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using my first laptop that had been running for twelve years still using Windows 8.1 until it officially stopped for good, this handy Chromebook has been all that I have needed to handle the things I like to do. Sadly I can't connect my old portable computer DVD player to it for movies or CD music; but it has been a decade. I like the portability of this laptop so much lighter and easier to take around then the old computer. Maybe in the future I will get a gaming version of the Chromebook, but I am very happy this one is working very well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    HP Chromebook for the Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this HP chromebook for a little over a month now. I'm very pleased with battery life and performance. It does everything I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 4 out of 5 stars

    Not perfect, but great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this HP 14” Chromebook mainly for simple stuff like browsing, emails, YouTube, and Google Docs. It’s not super powerful, but it does the job if you don’t need anything fancy. I was surprised it has 256GB of storage — that’s a lot for a Chromebook, and really helpful for saving files. It’s lightweight and the battery lasts most of the day. Only downside is it can be a little slow if you open too many tabs, but that’s expected with 4GB RAM. Overall, it’s a solid option if you’re looking for something affordable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I needed. Something for school. The WebCam works properly, the computer works properly, it is fast enough to do everything I need. Obviously if you know anything about laptops, this isn’t something that you want for gaming or using a lot of memory storage. But if you’d like something that’s functional and affordable for simple things like writing papers, researching etc. this works great. Also, for the price I paid I was impressed with the battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Speed

    Rated 5 out of 5 stars

    Said

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my new computer absolutely amazing! Super fast, sleek design, and perfect performance. Highly satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 4 out of 5 stars

    Simple and reliable for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for light work, emails, and web browsing. It boots fast and the keyboard feels comfortable for typing. It’s not meant for heavy apps, but for simple daily use it gets the job done without any issues. Super lightweight too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best computer I have ever had lightweight very fast and perfect for small jobs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Perfect fit for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size chromebook computer for me. It works well is easy to use & small enough and easy for me to handle. I don't play games so I can't speak to that but good for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Favorite laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is easy to use and very convenient for me. The battery life is amazing. I used my computer for 48 hours before it lost its battery. It’s very easy to use, the google chrome installation is definitely a plus. I would recommend this product for anyone in school or working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Speed

    Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop for the price. It's lightweight fast and the resolution is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Speed

    Rated 4 out of 5 stars

    Smart move.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was brought as a gift and she loves it.the Chromebook has great speed excellent display and good battery life a lot of technology for a great price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hp chrome book is such an easy to use laptop. The battery life is long and charging time is only 45 minutes! I love how fast it works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    My nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, this was a major purchase, even though it was on sale,as I do not earn much.But I love this beautiful laptop, it runs smoothly and efficiently and I found it was very easy to learn how to operate, even though I am a senior and not too bright on this new technology. So to you, Best Buy, I give my thanks for such a wonderful purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this laptop it's fast and has a fantastic battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I intended it for. Didn’t need anything too powerful. Just for emails, streaming sometimes and personal use. Battery life is great, display quality is okay. Would recommend if you’re not using for gaming or editing photos and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    How Chromebook saved our marriage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Chromebook I have ever dealt with. I bought it as a gift for my wife, for our 52nd wedding anniversary. You must understand, my wife and electronics will never have a very close relationship. In fact, it's more of a hate hate relationship. After I set up the computer for her, got her logged into Google and Facebook, and plugged in a traditional, she has been able to find her way to the programs she likes to use. She no longer stays out late at night playing bingo, till 7:00 or 8:00. She has found new recipes to try, so it's goodbye to Top Ramen and hot dogs.. We have gotten rid of the slide rule and abacus, and we're down to only one calendar on the wall. Thank you chromebook, for saving our marriage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Very comfy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this laptop for a like two years and it works great , is lightweight and the keyboard is soft and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Mighty Chrome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,and I love the sleek and cute disign. I wish I'd bought 2. Very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Basic computer, do not expect a lot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good computer to do basic at home internet searching and making the occasional party invite. Would have given a higher rating but it is not touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    My Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop works very well.I will recommend to my friends and family. It has a good battery life. The speed on it is good

    I would recommend this to a friend
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