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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 364 reviews

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91%
would recommend
to a friend

Customers are saying

Customers love the ease of use, screen size, and lightweight design of this 14" Chromebook. Many appreciate its long battery life and fast performance, finding it great for web browsing and everyday tasks. However, some users wish it had more storage and RAM. A few customers noted compatibility issues with certain applications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 364 reviews
  • Rated 5 out of 5 stars

    Wonderful computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Nvidia Tegra Chrome book is wonderful. I purchased this for my 11 year old grandson, and he loves it. It took me about 2 minutes to get it up and running for him. He uses it for You Tube and Netflix, primarily, but it looks like it will be useful for school work too, using Google Docs. The 2 gigs of RAM and 16 gig hard drive seem to be ample for what he is using it for. It is certainly a far easier machine to set up and use than a previous Windows 8.1 machine I had purchased for his use. We don't have to worry about extraneous programs being pre-loaded on this machine, and it just works. It's perfect for a young student or someone who simply wants internet connectivity and a basic, easy computer experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Light weight and long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a massive upgrade to my previous laptop. Light for easy travel and super long battery life. Even with the small size the keystrokes had a lot more efficacy than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great home use for granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughters love to be able to do their homework on the Chromebook. They use Chromebooks in school and can now access their accounts in school and at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Chromebook after my Sony Viao had an accident. It is beyond easy to use & works off of your Google account. Meaning all you do is log into your email account & anything you were working on is all there no matter where you are! So pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for WEB, email; very fast, very easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chromebook for by wife who uses it to pay her bills, shops on-line, email, u-tube videos, Netflix etc. It replaces a notebook running Windows Vista that was slow to boot, and surf the WEB. This is very fast, boots in 6 seconds from a shut-down and about 3 seconds more to connect with our satellite internet and wireless router. It is instant on from sleep mode. She likes the 14" screen size and the battery charge last 2 to 3 times longer than the notebook. It also weights about half that of the notebook, is quieter and runs cooler. She has started using the chromebook more than her iPad 4 because she likes that it goes to the full websites rather than mobile sites and its bigger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my teenage daughter. She loves the ease of use and capabilities of this easily transported Chromebook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A present for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this machine, but was surprised it was not able to play pc based games. She uses it for online school and youtube and it has been great for those applications.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great for internet browsing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Chromebook. Super fast compared to my other laptop. Plus, I'm a fan of google products so it works perfect for it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Chromebook with a large display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger than typical display makes this a better choice for a chromebook. It has proved to be very durable in the hands of my daughter who can be quite rough on electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for my 7th grader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this chromebook for my daughter who uses a similar model in school. This has been a great tool for her schoolwork and works seamlessly with all of her accounts. Set up was very easy and she's had absolutely no problems using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Chromebook for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Chromebook is a great price and full size 14" looks and works like a laptop. Great introductory computer that allows user to complete simple searches, tasks and projects.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it's going to do! A browsing computer - not much storage or ability to use applications (iTunes, Word).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for surfing web.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works well for going on the web, watching videos and typing out a document or two. I really like the formats you can save and send files. Especially, no virus worries.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the chromebook for my kids to help with school and navigation around the internet. Very easy to set up and use. Absolutely love to not worry about running virus software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop for the 11 yr old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for our 11 yr. old. Automatic updates make this easy for a child to maintain and I love that all the Google apps are installed and SAFE! Unlike other laptops she can't plug up the memory with downloads of useless games. For that she has her Galaxy. It's the perfect tool that our daughter can have around until she's at least 15 years and then needs something more complex.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nothing I can't do on this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sceptical at first, concerned that virtually everything was in the cloud, was going to be a problem. It is not. Super thrilled. I plan to purchase one for my niece, who is attending her first year college in the fall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great chromebook for surfing internet use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husbands first computer experience. He loves using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chromebook Trouble-free/Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook is a worry-free alternative for laptop/tablet uses. Works great out of the box!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook takes care of all my business using Google docs, sheets and slides. Able to do all of my online surfing. My daughter loves to watch her movies on it. Overall it was a perfect fit for my family and I.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Good option for simple web surfing ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really miss the delete key on the keyboard! Also, still have trouble using my wireless printer with it. On the positive side, quite fast, very thin, and really light weight.

    I would recommend this to a friend
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