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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,080 reviews
  • Rated 4 out of 5 stars

    Good entry computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my high school junior due to all of the virtual on line education. It is a good entry level computer and handles much of the internet based needs. It is a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight
    Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Too basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was very lightweight which I like but it was extremely slow to load up. I wanted a simple laptop to check emails and compose a document from time-to-time but this one is too basic.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for price and great for student use. Fast boot up time with solid state drive.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my granddaughter for virtual school. Has great speed and memory even for her gaming desires.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a more than adequate laptop for basic office work. User friendly, light, and well priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an HP laptop from Best Buy. I had not shopped at Best Buy for decades due to their restocking charges that were implemented some time ago. I was thrilled with the quality of the laptop and the price . I had been shopping for a laptop for quite some time and was very disappointed with what I had found, when inventory was so low everywhere I looked. I was able to find what I wanted at Best Buy and able to pick it up right away.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functional, everyday use laptop. Easy to set up and get going.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice school laptops no are you gonna do you w

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little computer a lot of punch for a little dollar. Inexpensive but powerful. I would get it again in a heartbeat. At that price you could replace it every year. The screen is nice and clear and the colors are vivid. I gave it as a school computer and it’s really working nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Mrs. J

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this laptop is lightweight and fast. I can use the touch screen or a wireless mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect low cost computer! Does everything I need it to do. And very easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my sister, does what it is supposed to do and can also play Roblox and Sims on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bargain!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to use while teaching via virtual learning and to complete course work for my college courses. I am able to host live virtual learning sessions with my students with no issues from the laptop or connectivity. Computer is fast and works great for everything I need for work and school. Allows for multi-tasking without slowing down. I am more than satisfied with the product and it was a great deal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is working out great. It was super easy to set up. I haven’t had any issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my great granddaughter for remote classes, we love this product and very happy with the purchase. Before this purchase she was doing online classes from an iPad which was very difficulty, as the iPad heated up, she would have to shut down and allow it to cool down, and join her class from her cell phone, this was stressful as is only 8 years old, thus the reason I purchased the laptop and she is very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bf loved it, and that’s all the matters! Seems to run well and extremely nice quality for price

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great device at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed to run business exclusive software. Small and portable and runs fast.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Perfect for Virtual learning!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 of these for me kids, perfect in size, they carry back and forth to school and use at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Lightweight and fast. I would prefer a backlit keyboard, but not necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Son's first laptop...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son uses this daily and we have had absolutely no issues. Ease of set up and use is phenominal.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop at a great price !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop for me and very reasonable !! I would buy another one or tell my friends to buy it !!

    I would recommend this to a friend