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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,080 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Recent Laptop Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my son for school. Perfect size and it works great. Great price as well

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Goodi4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the HP works great Ease setup with assistance from HP GREAT home office equipment

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great computer for first time users.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy, my son loves it, it’s fast and can easily travel with it, Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    I love my laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is my lifesaver. I take it everywhere I go. I do my work and school work on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Regret

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After been using this laptop for a year I honestly have to say that I wish I woulda purchased the Asus laptop that was cheaper and had a backlit keyboard. This laptop has been efficient as far as using it for work and general tasks but in the physical aspect itself it's a piece of crap. The plastic cover for the henge in the middle snapped off after a few months. Also my screen has a permanent fog like hue due to me leaving it in my car overnight in the springtime, it wasn't too cold or too hot it was spring and it still resulted in that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    new laptop for my wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person showed me couple different laptops that were better & also at a higher price, he listened to me when i toldhim that what it was going to be used for he did not try to pressure me into buying the more expensive one, he was friendly the whole time that he was with me,,when i got home my wife ,after i showed her a few things , she has had no problems what so ever plus she liked that it is smaller than her old one

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great computer for my wife's on line classes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this computer for on line classes and has found it very reliable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of this laptop for my kids, it run great, good performance for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is a great size. Easy to use very efficient. It’s easy to store when not using.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Its good for any school work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a simple laptop really easy to use but its great for your needs for any type of school work

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    yes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this a very nice gaming laptop it small slick and very portable vs the older laptops

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for beginners.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wish the laptop came with step by step set up instructions. It was a gift for my daughters graduation gift and we just found it hard to set up certain apps and other set up. Overall great beginners laptop. Would definitely recommend to other especially for the price value.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy I was able to buy a great product at you store. I am using my computer now.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Classes online

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for my child for classes online. Perfect size and weight for portability.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Solid Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable fast and easy to use. Good for basic tasks and you can game on low settings

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my teenage son. He loves the size and how easy it is to use. Great price too.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my employee to use for work. It is very light and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Was time to upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. My old computer was getting tired, so I was recommended HP by a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it, she plays Minecraft and Fortnite

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use, yes i will recommend this product.

    I would recommend this to a friend