Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Angle. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Left. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 1. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 3. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 4. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 11. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 12. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 13. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 14. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 15. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Windows Setup Tips video 1 minutes 08 seconds

HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD

Model:
14-fq0013dx
SKU:
6415804
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,080 reviews
  • Pros mentioned:
    Price

    Great computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. I was surprised it came with both usb type ports.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy for the money. Looked at others and this one was the best!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Norma

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good!. I loved the pricing. Customer service was also good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Good

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Labtop & hasn’t did me wrong yet ! Got at a good price also

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother in law. She’s happy with it. So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Easy to use and set up

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for price they asked the right questions as to what my needs are

    I would recommend this to a friend

  • Nice laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad little pc it’s actually faster than I expected with its athlon processor I suspect the ssd plays a big part in that. Overall it’s a nice little work machine I just wish I had 4 more gig of ram and it would have got a 5 star from me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    EXCELENT FOR THE PRICE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, all that I need. Quality and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was great. Good for every day use and travelling. No problem.

    I would recommend this to a friend

  • Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop overall. I'm a huge fan of HP products and I have a HP printer. Laptop crashes a few times if I have too many tabs or programs open but other than that, it's a great value for the price. Would definitely recommend. Joseph

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a great price. Easy to use and set up was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop. For emailing and surfing the internet it is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Gift for my daughter

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lite weight Easy use Works for hours Easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Nice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop for the price. Gets the job done daily

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Excellent laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! Easy to use, comfortable and convenient for me. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great price for student laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works well, has plenty of storage, and was an affordable price!

    I would recommend this to a friend

  • Great for beginners

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for “ distance learning”. Works smoothly and is perfect for simple computer work. Straight forward and works great! The battery doesn’t seem to have a long life but it’s worth the hassle for the rest of the quality this laptop offers.

    I would recommend this to a friend

  • Excellent laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It's the perfect size & fast connect to the internet! I'm actually still learning & getting used to a few of the functions, It comes equipped with Cortana voice to help guide you along too! It comes with a lot of microsoft apps already,and some i've downloaded and added myself. If you're looking for an excellent laptop, this one's for you!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    HP Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop for the price if you only need it for the basics

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Good basic computer for starting school

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and set up, using it for school and has been working great

    I would recommend this to a friend
Page 27, Showing 521-540 of 2,080 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.