Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $263.99
Clearance
The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,080 reviews
  • Rated 5 out of 5 stars

    My new laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is working just fine. It is so much easier to use than the old one I had. It is lighter and I can use it anywhere in my house. I have had no problems with it and I appreciate the Geek Squad helping to set it up for me since I am not very adept at this new electronic age.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working from home

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need something for working from home and this was perfectly suited for my needs at a good price point. It’s easy to connect to WiFi and it’s great for using Microsoft Office and accessing the internet to submit my work. Perfect no frills computer with sufficient RAM and storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Student Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop for one of my wife's students who needed to have something inexpensive for school due to COVID and remote learning. This gets the job done. Just enough power go through a full day of online classes. This is the laptop that we will purchase for those students in need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer for virtual learning.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my child for virtual learning this year. So far it is working great. It does everything we need it to and there have not been any issues. I had to switch out of the windows 10S mode so that we could use google chrome. It was easy to do but annoying that it needed to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for non tech savy users

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife who lives in Texas. I am in Portland, Oregon so I am going off of the details she gave me. It is easy to set up and use computer for the money. It has a good amount of power. She is not tech savvy but was able to upgrade the RAM on it with no problem by herself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Price and Performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to purchase a new laptop for my school aged child for school. In the almost two months we have had it, it has worked flawlessly. You will have to opt out of the windows ecosystem to customize it to use chrome but once you do it is a great purchase for a first laptop for your child.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best BAng for the Buck!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for light gaming and general work. Upgrade it to 8gb minimum for the gaming ability as it only comes with 1 4gb stick of ram. adding another 4gb stick will allow it to run in dual channel and really opens up the speed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With online school going on my Daughter was using a chrome book but it was not good at all so many issues with it. This Laptop worked Much much better. Haven't had any issues at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent little laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs on this aren't great, but they aren't terrible either. As long as you don't need a ton of space, this should last you quite a long time. It seems to work fine for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop and service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with curbside service however I found it to be very efficient I didn't have to wait long they were able to check me in and they were able to bring out my laptop without any issues so I am thankful for that and I will do curbside service again thank you Best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    14inch Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and performs as expected for a 13yr old... It allows easy online connections for Zoom classes and is fits neatly away into her bag for easy storage. No complaints...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wanda

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop/portable is quite good. The clock speed is fast for what I need and the storage space is adequate. The only drawback is Microsoft and Adobe are not included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly wasn't expecting too much based on the price when I bought this one for my mom, who didn't have a computer anymore. She loves it and the sound quality is pretty decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Distant learning

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for home schooling or distant learning. My boy uses this computer for school. It has compatibility for all his classes as well as zoom meetings with his teacher. Very easy to use. The ram memory can be expanded but what it has it is enough for everything we need

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 3 out of 5 stars

    A Simple Use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a simple laptop that can handle the internet speed I have. This laptop does just that and has been easy to use so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employees

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a crock pot There was one left up high One of the store employees was very nice and climbed up a latterstair and got it for me She was very nice Also i found someone very nice when purchasing a laptop for my grandson, he was very nice Both employees acted quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price. Helping with distance learning.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son for Distance Learning. We use it to do school work on Seesaw. The Microsoft Edge browser is not compatible with Seesaw. I had to download the latest Google Chrome to make the audio and video recording functions work on Seesaw (A 1st, 2nd and 3rd grade app).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop for Work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this pc as an additional laptop to support my position as an adjunct. I am pleasingly surprised at the speed of this pc. It is extremely light and user friendly. I was able to download material and it provides me enough space for all applications. Great functional pc!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, good size. I bought this just for basic use, emails, Zoom meetings, etc. so not sure how it would fair with other use. It fits my needs wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Laptop for business owners

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m currently a business owner and I had to purchase a laptop that would be compatible to my printer!!! This laptop is amazing with all of the grand features that it possesses!!! So if you’re looking for a good laptop, get you this HP LAPTOP it will definitely bless your life!!!

    I would recommend this to a friend