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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,080 reviews
  • Rated 4 out of 5 stars

    Lightweight laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a laptop to use much beyond light internet surfing and checking email.... but for those things it serves the purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my wife and she love it no problems whatsoever she browse Internet, check email and do some work from home this one do it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for what I need

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work for a non profit, and funds are tight. We needed a small computer that employees could punch in on, volunteers can punch in on, and I needed to print and google chat. It works great for that need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not comfortable with Microsoft . This computer was hard to maneuver , I couldn’t download apps . I returned this computer back to the store .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh...it's ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like this computer very much. I asked the guy at Best Buy was this equivalent to my previous HP. I had it for 10 years. He assured me it was. I work from home (long before the pandemic). I do a lot of basic business. No gaming or anything of that nature. And this laptop just lags. I needed something fast and easy. I bought this thinking it was good to go. I wish I would've waited, saved some money, and got a better one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. I originally bought this for work but it wouldn't work with the docking station I had purchased so I now use it for my school work. It's fast and I use my usb wireless mouse with it as it is easier when doing school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great office products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think my 2 products are great but I am disappointed with Microsoft 365 and how it tries to take over the internet and not let anyone else on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mean Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop when I was sent home to work because of Covid. That has been over a year and this laptop continues to work flawlessly. It runs everyday with some hungry applications without any defects. Love this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop with budget price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product after researching the chrome books and other laptops. This works great and speed is great. Quite good amount of storage and due to SSD the IO operation to disk is fast and quite. Disable the S-mode with just a click. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking and great value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my wife so she could do her crafting hobbies with and it has helped her out tremendously. She loved it and it is working just fine. It was on sale when I bought it and in stock and was delivered the very next day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solved Problem on the Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed inexpensive laptop for zooming. Able to connect portable camera (built in so so) and able to connect to TV for video exactly fit my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for a low end computer it is adequate...good graphics .i should hav e purchased a better laptop..comes with windows 10s microsoft browser very clunky...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 3 out of 5 stars

    Jim's compiter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not satisfied with the performance of the machine. It is difficult to turn on and it often freezes up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, Great Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having five great years with my old laptop, I was happy to get a new one. This AMD Athlon Silver is wonderful!! Being "techno-challenged" had set up done by Geek Squad. Liz was wonderful, patient and did a great job! Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD - Jet Black is just the right size for my computing needs. The memory capacity is perfect. The initial setup went smoothly without any issues. I am very satisfied with its performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a pretty good computer for the price while my son has been remote learning this year. It was a decent starter computer for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The computer you need, maybe not the one you want.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated. Don't expect a MacBook Pro, HP Spectre, or Microsoft Surface. This computer is not that. What it is is functional to the point and perfect for online learning...what it's being used for. Adjust expectations and good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea the computer was so big. I gave it as a gift to my niece who is a teacher in Mexicali and she said that she liked it. She is having online classes and she said that it was great because she sees all the students bigger in the screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It Will Get the Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing and the screen size is perfect. The volume is decent. the picture resolution is okay, not great, however, it will get the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional apps causes freezing...keys are a bit harder to press...microsoft 365 should NOT be purchased either...gets very expensive!

    I would recommend this to a friend