Customer Ratings & Reviews

The computer matches the description given. It is the right computer for the application we needed it for. very good and the price was right

bought it for my sons online schooling, did everything i needed it to. memory is a little low but it has a sd memory slot for extra memory

I purchased a new HP laptop to replace my very old HP computer. It has the new Microsoft Windows. I purchased Office. I was able to download an updated driver for my HP printer at no cost from HP. I’m learning! The price was great!!!

Best Buy has done it for me again....... And my Geek Squad support is the best....Coeur d Alene, Id Best Buy is my favorite go to for appliances, computer, printer, and support. THANK YOU for your complete support from sales to after purchase.

Great Laptop overall for your basic Internet needs such as browsing, college online classes and youtube. Bought this laptop specifically for school work and it has been great, very light and easy to work with. Definitely recommend

Good computer for school use (College or High School). We bought extra RAM but didn't realize the RAM was for Desktop vs laptop. Once that was cleared up, all worked well. Should have bought two as they increased in price after a few weeks.

I love this computer. The keyboard reminds me of those from years ago on laptops. It is much easier to type on this than most laptops on the market. It doesn’t have a separate numeric keypad so the spacing of the keys is much more user friendly.

I was looking to purchase a good quality and affordable laptop and run into this one. After reading some reviews I was skeptical but decided to purchase the laptop anyways. The laptop works great, good camera the only upset is not enough memory.

Computer works good and easy to use. Seems cost is higher on laptops now and is why I purchase a 14 inch to replace my 15 inch screen.

It's a good laptop for middle schoolers, need to add extra memory if you like to increase capability but overall, for the price, it's a good choice

It works nicely. I needed a computer dedicated to doing my taxes.Never put my taxes on computer connected to the internet all the time.

Good basic laptop, meets my needs well. I'd give it 5 stars except for the fact that the camera, used for Zoom, isn't as clear as I'd like.

I purchased two of these laptops for e-learning. My kids are 8 and 10. They were quick and easy to set up. It is a good computer for the price.

The computer it's good to do simple tasks. The camera quality is not that great, but it gets the job done.

I wasnt crazy about it it is in S mode and you have to figure out how to put it in actual windows mode

Brought this for my 9 year old to use for virtual school. It's perfect for his basic needs. Webcam seems to work great. Pleased with my purchase.

This is a simple easy to use computer. Perfect for home use and not to expensive. Best Buy has always been a pleasant experience for us!

Needed a computer asap for school Very satisfied with this purchase. upgraded the RAM as there are two slots So far No complaints.

I bought this for my granddaughter going off to college. It has served her well. The solid-state drive improve reliability and decreases weight. My grandson will study engineering, so he will need a more expensive laptop.

A little small for me, but we bought it for my wife. She likes it fine. No 10-key pad either, but that doesn't bother her.