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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,080 reviews
  • Rated 4 out of 5 stars

    Great value for the price. Not a lot of bloatware.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very thin lightweight laptop that's very limited in features. If you don't want to spend a lot of money and all you do with it is check email or type up documents, this will serve the purpose. I bought this as a "throwaway" computer that I can let family and guests use without having to be concerned about what they'll do to it. The system recovery option in Windows makes it easy to quickly restore the PC back to the "factory new" settings in case someone installs a free game or some other software that makes the computer unusable. Overall I wouldn't recommend this for someone who depends on a computer in their line of work because the keyboard has a very cheap feel. In comparison to other laptops that I've worked on, the size and arrangement of the keys makes it very easy to "fat finger" my entries more often than I want to. If you have to do anything more serious such as video-conferencing, video editing, podcasting, etc. this may not be the best choice. I bought this for guest/utility purposes and it works great but because of the demand that I normally put on a computer, I wouldn't buy this for myself as my main PC.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Perfect computer for an aging parent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves this laptop --- it is so light, and easy to use for an aging parent. It is the perfect size, the speed is good, and the colors are bright. I would buy this again for sure! My mom uses this laptop to take care of a lot of business - health insurance, research, plus for games and social media, and it works well for her.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Price

    Rated 4 out of 5 stars

    Perfect for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, easy to use especially for being my first laptop experience, great price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent machine for the $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty inexpensive, but perfect for what I needed. Replaced an old Lenovo with touch screen that ‘worked for a while’. Alot quicker with my mail and web traffic and working with non-complex MSOffice files. Came with Webroot...but you have to take it out of 10s to use it. Haven’t yet; might not. For the money, this lil’guy should be fine for me for the next several years-all I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 4 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and price for a beginner college student. Easy to navigate and use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now I’m using it mostly for crafting. The screen size is good but for what I’m doing, a larger screen would’ve been better. That being said, it was an easy setup, it runs well, I haven’t had an issues with it. The battery life beyond what I expected. Overall, I would say this is an excellent beginner laptop. If you use one for work, this would be a good travel one (a backup) due to how light and compact it is. I wouldn’t recommend it for daily work if you’re staring at the small screen all day. The price was an excellent selling point as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for just school work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great if you’re not trying to do anything too big with it. The memory snd CPU get taken up fast and the Ram is on the lower end. But over all it’s good for what you pay but if you plan on running big programs on this computer it will be slow and not run very good. Another thing is definitely turn off S Mode. It gets in the way and it’s better to just use antivirus

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! This laptop is very useful easy to use and I will definitely keep it. The price was very good and I and very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good value for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid that the cheap little laptop wouldn't run anything worthwhile for my kids, esp after the sales guy tried to get me to get a much more expensive one. He said this one wouldn't run minecraft and it would die in a year. It runs minecraft. It runs roblox. You can only have one thing open at a time and only for so many hours but it does it. For people who can't afford more expensive laptops this works just fine. I have several kids and they share 2 of these. I swear they are on all day long and they haven't overheated yet.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 4 out of 5 stars

    Good for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC for the price. Eveeything is easy to set up, and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop for all home basis internet, email, fotos,

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop for all home basis internet, email, fotos, laptop for all home basis internet, email, fotos,

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 4 out of 5 stars

    hp 14 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good functions. easy to use. great price. nice and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 4 out of 5 stars

    Great laptop for a first time buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a first timer. Very easy to use and very lightweight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my 9 year old son for remote learning. It works well. He is able to access Google Classroom and do work on Microsoft Word. So far, it is working well. I do have to look into whether it's worth it to take it out of S mode, but other than that it's a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good cpu for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cpu for the money. It has enough memory to do your everyday functions for office This won’t be your cpu if you are looking to do serious gaming or high capability functions but if you need something to do home virtual schooling or check out streaming shows in a pinch this is a more than capable cpu. Easy to use and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what specs allow well, but.......

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do. It is low to mid tier specs, so don't expect higher. For daily things and menial browsing it works fine. I was trying to use VMware as well as Premiere Pro (on separate occasions). It would work, but would very well push laptop to the limit. My main laptop has been a Chromebook and I got this just to use it for the above things I couldn't do as well or at all on a chromebook. While it pushed it to the limit and was able to run, it would lag and was slow. Because of the tier of specs, this laptop is not future proof and while it will do what its specs enable it to do just fine, I would recommend better specs for tasks like the ones above I wanted to use the laptop for. While product is good, for its specs, I would not recommend based on the fact that with tech, how future proof it is for your needs is very important, as that determines how much, and when is the next time you'll need to fork over some cash for whatever device is in question.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight, Price

    Rated 4 out of 5 stars

    Online Classes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and affordable laptop. Good for online clases.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Affordable and functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this purchase so far. Had to get it for my son for his school work at the last minute and he seems to enjoy how it functions. It’s lightweight and affordable. Really like how it processes information quickly as he hasn’t complained yet. It fits his needs at this point in his educational career.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, small, portable, easy to use it, faster system . Good shoop Good warranty. I recommend hoy.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Price

    Rated 5 out of 5 stars

    Good laptop value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop for the price. Was exactly what I needed. I was able to get work done while traveling.

    I would recommend this to a friend
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