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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,080 reviews
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was okay nothing fancy but needed computers for school and this was only option available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop that I got myself to do online courses at just the right speed & storage enough for me to just continue to upgrade every year. Small enough to put into my backpack yet get the job done. I am happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money you are better off buying a higher end used laptop it was so slow

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Starter computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tad small but does the work needed for me. Comes loaded with a few apps but Easy to install others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has worked very well and to my expectations. I was looking for a basic product to do my all my at home work, it met my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for virtual learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for at home virtual learning. My 9 year old loves it and it has everything she needs for school and fun time with friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for the Wife and she is loving it and does everything that she needs to do with a computer. It was a time to get use to . But once she got use to the new operating system. She is now enjoying it greatly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it would be 5 stars but one of the cameras stopped working after a couple weeks, under warranty but a pain none the less, work great though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice New Sleek Design.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect size for bringing almost ANYWHERE, Speakers Worked Perfectly, I Must Say For This To Be An Open Box Item I’m very satisfied .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly fine for my needs in the beginning. But online demand changed and this computer was more than capable of keeping up

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Laptop is fine, but camera is extremely poor.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All other functions of the laptop work as expected. The camera has very high exposure. Everything is brighter than it should be. There are no settings for changing exposure. Geek Squad confirmed that the camera exposure is too high and cannot be changed. Geek Squad confirmed that this was an issue with my laptop as well as the one on display in the store. I bought this for my son to use for distance learning. The primary need right now is for Zoom. When looking at 24 camera feeds, his was the only one that was very over-exposed. This was very upsetting for him (and me)--and we spent a lot of time searching for non-existent settings to change this. The only option to get a functional camera was to return this and get a different laptop. We went with Lenovo. Camera is fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Social distancing up close.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a little help , I am now able to get login and read gmail. I will be using it for my granddaughters to zoom class when they’re here

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it needs picture could be clearer overall worth the money gets the kids school work done and that counts for something

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My step daughter love it we got it for school she in high school now so I wanted something she can take with her possibly through college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this model for my field employees. I wouldn’t say it’s the best by any means but it is very cheap and easily replaced.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 3 out of 5 stars

    Great camera but has some bugs that crash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer in all is really great but there is a lot of like freezes that apply with the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cpu

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for x-mas gift for son. Good low budget cpu that has enough processing speed and memory for him to game and do school on very pleased with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but somewhat expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What happened to the budget laptops? This is a decent product but fairly pricey. First thing when you get it, you should exit S mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer so I could do school and writing. This computer has everything I want out of a computer. I don’t do anything fancy like gaming or media editing but as far as basic computer usage it is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Friendly Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to change over from my old laptop. I thought going from 15 1/2 inch screen to 14 inch would be horrible. It was not.

    I would recommend this to a friend