Customer Ratings & Reviews
- Model:
- 14-fq0013dx
- |
- SKU:
- 6415804
Customer reviews
Rating 4.3 out of 5 stars with 2080 reviews
(2,080 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.1
Rating 4.1 out of 5 stars
- Display4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
JohnAuto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great resolution for the screen size and the speed is good keeps up with apps that I’m using. Would recommend for the price.
I would recommend this to a friendRated 4 out of 5 stars
Does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually really like it. Pretty fast for what I need it to do as I am a writer. Everything works seamlessly and no issues so far.
I would recommend this to a friend- Cons mentioned:Freezing
Rated 1 out of 5 stars
The worse laptop ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son for virtual school. This has been freezing ever since, Ive taken it to best buy twice and was told everything seems to be working fine. I had to do multiple updates although its brand new. I've tried to see if a new one can be ordered but was told I would have to leave the old one and wait until the new one comes in. Which would leave my son without a laptop school. Mind you I've spent $400 on this. Super disappointed in the service and quality of product.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Excellent Product!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value product and it gets the task completed. This device is fast and efficient I recommend the purchase of this product
I would recommend this to a friendRated 4 out of 5 stars
Does what I need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to access work websites that won’t work with my phone. This does the job just fine.
I would recommend this to a friendRated 4 out of 5 stars
Good for certain products.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is a little weaker than I thought it would be for what I wanted it for. However, over all I am happy with it.
I would recommend this to a friendRated 4 out of 5 stars
Good working laptop for a student
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is good for the virtual learning as long as documents don’t need to be saved to the laptop itself. Memory is limited.
I would recommend this to a friendRated 4 out of 5 stars
Good Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop so far for my school aged child. Good processing speed for his games that he plays after hours as well
I would recommend this to a friend- Pros mentioned:Easy to use
Rated 3 out of 5 stars
HP - 14" Laptop - AMD Athlon Silver - 4GB Memory
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average computer easy to use no ethernet port nice visual display. Over price for quality
I would recommend this to a friend Rated 4 out of 5 stars
Great basic laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working well so far. We needed a basic laptop for web browsing, email and other simple functions. Working well for that!
I would recommend this to a friendRated 3 out of 5 stars
Give Roger a raise!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good but if it wasn't for a guy named Roger who worked in the warehouse but was out was stocking shelves, I wouldn't have purchased because there was 1 guy who was doing the IT stuff was tied up with a single couple before and after this guy Roger dropped everything to hook me up with the laptop and I left and I left. I was 30 seconds from walking out the door empty handed.
I would recommend this to a friendRated 4 out of 5 stars
great for elementary distance learning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We chose this laptop over chrome books in the same price range because it has the ability to do more, especially with Office 365.
I would recommend this to a friendRated 4 out of 5 stars
Used laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You sold me a used laptop it wasn't new like the one i left you in exchange
No, I would not recommend this to a friendRated 4 out of 5 stars
Great hp product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The specs on this computer call it a low budget computer. Well, the price fits MY budget and works great for my computer needs.
I would recommend this to a friendRated 4 out of 5 stars
Good option for light use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for light use and somewhat affordable. After uploading a few files it lags so not great for full time use for school
No, I would not recommend this to a friend- Cons mentioned:Freezing
Rated 2 out of 5 stars
not reliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very disappointed with this laptop. It freezes up on a regular basis. Last weekend it died totally. I spent over an hour with tech support while they worked on it. They got it working, but it still freezes for 30 - 45 minutes every few days. Now they want to replace my operating system - which will be a major inconvenience,
No, I would not recommend this to a friend Rated 5 out of 5 stars
Excellent laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ive owned for about a month now and have had no issues seems like a quality built laptop picked up for my grandson and he loves it...does what he needs it to do with no problems . He's happy im happy and all is well.
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always like the hp brand, so far no problems with the computer Use it for basic stuff as it works just fine At times there some aplicaciones that I can not download but there is always a way So very happy here
I would recommend this to a friendRated 4 out of 5 stars
survey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like this computer...Had some problem getting used to it but okay now...Would like to see a tutorial installed in it.....
I would recommend this to a friendRated 4 out of 5 stars
hp laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok. Got kind of confusing when laptops were changed and price was different. But other then that it was good.
I would recommend this to a friend











