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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,080 reviews
  • Rated 4 out of 5 stars

    Laptop almost

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than a regular lap top. Crisp images. Quick reaction time. Keeps charge fairly long.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Once upon a time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't see it on display. A box was picked up and I was told it was the lowest priced. I don't really use one but to buy online. Smaller keyboard and Geek didn't put my Thunderbird email in, all of my addresses are lost. And I had to get sucked into the Geek squad Don't know what happened to all of my icons

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't come with a light on the keyboard, this I dont like and for the price I feel it should have lit keys.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer to play small games, e-mails and other little things. Works to my satisfaction for what I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It fast and easy to navigate. The only problem for me, it is that I still can't stand windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Inexpensive computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very good computer for the very reasonable price. It is light weight which is important to me. The screen size is large and the picture is crisp. It is perfect for my needs. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoying my Laptop as I become more familiar with it. As a career desktop user, the Laptop is a bit different from the functions of a desktop computer - but it is a convenient alternative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my 14 year old for school. It’s fast easy to use and also come with its own virus software. Very thin and also battery last about 8 hours. Great for students and also for beginners.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet. It was bought for a Christmas gift for my daughter so am unable to do a review at this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good computer . replace a old asus so for runs great . great buy from bestbuy and hp . would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I fine it is easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the hp is a very good computer I am not that good on a computer but I have no problems using this computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these laptops for school purposes for my nieces. They love the ease of use & the light weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice little laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little laptop. Bought because had shoulder surgery, and needed something easy to use one armed (lol).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great beginner computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is using this computer for remote learning at school. She is able to manipulate the keys and mouse as needed, and it has been a great asset to her school work. It is quick and has a webcam!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP AMD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not perfect, you have to press the button to turn on a few times before it will turn on, and it freezes sometimes.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Computers have problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computers are better than the ones issued by the school but they freeze up daily. Nit exactly ideal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this laptop for my nephews birthday. He had been wanting one for a long time. He has been using it for the past six months and it works very well. He hasn’t had any issues I’m with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you would expect from an HP laptop. Streams and Zooms just fine. I don't game, so I don't know if it would handle that, but it does everything I want it to do. Very affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a cheap computer it does everything I need it to. Just running Quickbooks on it and it has no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but i had to buy a separate dvd player for this since it doesn't include a cd/dvd drive

    I would recommend this to a friend