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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,080 reviews
  • Rated 4 out of 5 stars

    Good for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall for my use it's good. The only thing is no cd player. But I really did not need one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Runs quick. Wished had keyboard back light. I am very pleased with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Camera Blurry for remote school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera blurry / going to see what the geek squad says -

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is kind of slow, but for the price. It is fair to wait.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quick use tool!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is so excited, this works great for our small business without spending a lot of money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We are very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little smaller than I thought but overall we are happy and satisfied with the quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the laptop is very efficiency and work great. I would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall okay computer, ok for a starter for kids but not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer purchase .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my computer purchase , staff was very knowledgeable and informative. My old computer lasted 10 years so I needed guidance buying a new one .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new hp computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice computer the sound has a littlestatic other than that I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice mini laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves her laptop. We didn't notice that it didn't nascent a cd-rom until we got home.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price good for an HP laptop and very portable also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, basic laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. I do wish the keyboard lit up when it's dark.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. It gets the job done for school and other daily internet activities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was wonderful. I needed it for school. I can completed my work on my new laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is the HP 14" laptop for you?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For most common usage, the laptop does fine. It's low on RAM and has limited memory for more sophisticated use. Good for kids doing their homework, looking for things to buy over the internet, composing papers and letters and email. It will out-perform any chrome book. Some will find the lack of a dvd drive troublesome.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Senior frirndly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and senior friendly. Lite weight . Have used Best Buy onour computer chooses for ln last 15 years. Have had the Geek Squad to keep it at it's best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great! For a beginner or first timers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My great grandson is really excited about having his own laptop and he loves the screen size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop compact. Did not realize there was not a number keypad on the right side but this make the size perfect. Best buy Geek squad was great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice laptop. Using it for Excel, Word, PowerPoint, and some internet. No issues with it so far. One complaint is the keyboard does not have a backlight.

    I would recommend this to a friend