Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $263.99
Clearance
The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,080 reviews
  • Rated 4 out of 5 stars

    My son loves it.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son for his birthday and he isn't having any issues with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally bought three of this same laptop. They are working great with my kids doing online school at home this year. Very happy with the purchase and its abilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for an awesome price! Husband's old one finally gave up, so I bought this one open boxed.. works perfect, looks brand new and is just what he needed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Computer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was just what I was looking for. Just the right amount of memory and speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an HP laptop before, so I know it's a great product. Best Buy has awesome customer service, and I'll definitely buy my new laptop from them. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crafting made easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works well with crafting machine. It keeps up with my busy project habit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for school

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is perfect for my daily school work also to view my daily working job and watch daily news

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the job.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my 10 year-old grandson now that school is virtual. He has access to everything he needs. It’s perfect for him. It should be useful to him for several years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for kids

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are using this for distance learning at school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word processor and simple school laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was a little high but due to shortage in supply I understand Good for basic use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. Perfect for all of Dat 2 day needs, and a few simple games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this my son to use for digital learner. It seems to work well so far. It boots up and closes down quickly thanks to the ssd. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works perfectly wish I could have bought 2. Wife uses it for a.t.c.s rail road monitoring. Works of the hot spot from her phone like it's on wifi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for students

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and is great for students. Keeps up with all my school work with no lag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my 5yr old. The speakers aren’t to great for video but works for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problem with the HP Laptop. It is easy for me to operate it. I can recommend the HP Laptop to any one who is not computed knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop! I had one just like it that broke down after five years and I went ahead and got another one! :) I'm very happy and it's so useful and convenient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift, so far they have enjoyed it. The ssd drive is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Cheaply build computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is good but computer is extremely slow and freezes up even on Google classroom 4-5 times a day. Randomly disconnects from wifi. Returning all three of them and going with HP Chromebook. I think Chrome OS is light weight and does not have issues like Windows 10

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for College Student

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my son starting his first year of college. So far so good. Easy set up and processor is pretty smooth as long as your have a good internet service.

    I would recommend this to a friend