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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,080 reviews
  • Rated 4 out of 5 stars

    Like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with a brand new Computer. Does what I need it to do, plus some extras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased laptop for kids school to do school work and laptop works great. no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good laptop for grandkids classwork

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a birthday gift and aid for a forth grader to do her remote classes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great for basic work and is a great addition to my start up business.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent speed, average camera but price is average.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zoom worthy PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and a great way to learn system 10. Used mostly for all the Covid zoom meetings during the pandemic. Operates flawlessly. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Works really well. Super fast and I didn’t know it came with Cortana I was amazed when the laptop started talking to me when I was setting it up.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    It is slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to update speed and how it runs all together

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very good for doing schoolwork. Easy for people of all ages to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for daily at home tasks

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for kids for internet browsing and stay at home learning for kids.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a laptop for school.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew is enjoying his new laptop! The customer service rep was very professional and assisted very well. Purchase this item during the busy season.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for a cheap price. Does everything basic I needed it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for a small job on this loptap is a great machine but that that fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. A good value laptop that meets the expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New HP laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service getting it set up by Geek Squad. Good value for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great computer it just needs more easier manuvers to help guide you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good computer for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use my 11 year old son really like this computer for his homework

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    adequate for a novice that is 80 years old. I can navigate it pretty good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There were dents in the fridge after being unwrapp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't gotten the fridge plugged in yet, but wasn't happy that Dents were on it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple & fast. Bought this for quick log on and basic internet use. It does the job well. Press power button & 15 seconds later you're on the web.

    I would recommend this to a friend
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