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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,080 reviews
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for basic everyday use especially for students. I would buy another just like this for my younger sister. #lovehp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good working basic computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working basic laptop. I only bought this to go in the garage and run my CNC and my laser engraver. No frills laptop, but does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the fastest laptop but it gets the job done. I would use it in cases of needing to surf the internet, things like that, light computing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter laptop for a child home schooling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for my child. Home schooling and works great for zoom meetings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for work and school Sleek light design allows easy mobility large ssd allows for it to be a main computer with a side computer pricetag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, use external mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great only complaint is the mouse pad is jumpy when using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lab top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Set up went so smoothly it holds it’s battery long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer satifaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife for Christmas and she seems to be happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable, Light and Easy to Navigate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase for work- meets the current need. It is light and easy to Navigate

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Unsure.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a gaming PC, then switched over to a laptop for work. I made a horrible mistake. The laptop works, but it’s slow. I’d recommend for someone to just use there phone. That’s really all the laptop really is. Just a cell phone in a laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this computer for our grandson to use for remote learning. It works great with ZOOM, Canvas and Clever apps which are used by his school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good practical purchase for granddaughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine for online learning and school tasks. Purchased on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great reliable 2nd laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable 2nd laptop for 2nd location or for two screens at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter to do her virtual school. Work very well long battery life. Geek squad helped me to set up everything very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what was needed delivered right to my door!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always comes through! Thanks! I needed a laptop for my grandson for remote learning. I knew that Best Buy would have just what was needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gift for my grandson (high school) it is just what

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gift for my grandson in (high school) it is just what he needed and wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a student!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a computer for college.. Yes it’s a very good computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    twice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally good. I am pleased truly, even with additional motivation to buy my next desk top. I generally have good experiences with this store

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Web surfing functions well; poor video/mic quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seemed fine when I would research things but needed the laptop for online school and the camera and quality were bad. Sound was delayed and with static. It was out of box, so not sure if it was just defective or because it was cheap.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beginners Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has been good so far for homeschooling my 11 yr old granddaughter

    I would recommend this to a friend
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