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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,080 reviews
  • Rated 4 out of 5 stars

    Good practical purchase for granddaughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine for online learning and school tasks. Purchased on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good laptop for kids.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good laptop for my kids distant learning needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter to do her virtual school. Work very well long battery life. Geek squad helped me to set up everything very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic, but good value for price. Easy to set up, guides you through removing Windows S if you want to install Chrome. Nice screen display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the computer as I figured out I only needed a new hard drive in my old computer. Return was easy adn simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gift for my grandson (high school) it is just what

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gift for my grandson in (high school) it is just what he needed and wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what was needed delivered right to my door!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always comes through! Thanks! I needed a laptop for my grandson for remote learning. I knew that Best Buy would have just what was needed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorta Okay Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality on this is pretty subpar. It's all plastic and the lid and top don't line up right and is more flexible than I'd like. If you're doing a lot of travel or are drop prone, I'd look elsewhere as I don't think this will hold up to any abuse at all. The screen looks like a TN panel (not sure, haven't reviewed the spec), so the viewing angle is very limited, the black level is not good, and the glossy screen is bad for room reflections. It's one of the worst screens I've seen on a modern laptop. Performancewise, if you're just browsing the internet it's okay. If you're trying to do anything requiring more performance I'd look elsewhere, but then you probably shouldn't be looking at a $300ish laptop to begin with. If you have a few more bucks to spend, I'd definitely take a look at the Lenovo Ideapad 3 models.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for on line school and has had no technical issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a student!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a computer for college.. Yes it’s a very good computer.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Web surfing functions well; poor video/mic quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seemed fine when I would research things but needed the laptop for online school and the camera and quality were bad. Sound was delayed and with static. It was out of box, so not sure if it was just defective or because it was cheap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my 82 year old mother, and so far, she has been able to do everything she needs on it. IE Mobile banking, Facebook, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent choice for us. We had an additional $50 due to holiday sales. We are very satisfied and have had no problems or issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beginners Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has been good so far for homeschooling my 11 yr old granddaughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a great low price. I use it to rip my cds and then transfer my music on to a flash drive, so I can listen to them on my vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my middle schooler.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child wanted a laptop she could play Sims and Roblox on. It worked perfectly for her and she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this everyday for cyber college now because of covid. No problems whatsoever!!!! Better or the same as the more expensive ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is what we wanted. Microsoft S means some apps won't work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for schoolwork

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a nice school laptop for a school at home situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best labtop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our la top. We had an old one that needed replacement, and from the moment we got this one, it works great.

    I would recommend this to a friend