Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Angle. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Left. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 1. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 3. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 4. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 11. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 12. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 13. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 14. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 15. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Windows Setup Tips video 1 minutes 08 seconds

HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD

Model:
14-fq0013dx
SKU:
6415804
Highly rated by customers for:
Your price for this item is $263.99
Clearance
The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,080 reviews

  • Good purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far since I have purchased this laptop, it has been great. It does what I need it to. Moves at a great speed. I’m using it for school.

    I would recommend this to a friend

  • Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting much from this but it exceeded my expectations. Perfect for students and working from home to do basic Internet browsing things.

    I would recommend this to a friend

  • Good for students

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for students! I got mine in the beginning of my freshman year of college and it has come in major clutch throughout they year

    I would recommend this to a friend

  • HP laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job we need it to do. Purchased for our sons schooling.

    I would recommend this to a friend

  • I’m in love!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying it! The quality is great! Very easy to handle wonderful spacing

    I would recommend this to a friend

  • COVID Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was finished ahead of schedule and reviewed with me prior to pick-up. These folks are very busy... even on Sunday football evenings!

    I would recommend this to a friend

  • HP LAPTOP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the money. Keeps a charge for a good long time.

    I would recommend this to a friend

  • like it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it very much love that it is a touch screen like it thanks

    I would recommend this to a friend

  • Good for school

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the kids. We like the size, vert convenient.

    I would recommend this to a friend

  • Good for light web based work

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice light laptop. Suitable for the small business work that we need to accomplish with it. No concerns with the quality at this point in time.

    I would recommend this to a friend

  • Good laptop for school

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight, charges super fast and the video quality is good

    I would recommend this to a friend

  • Great computer for school

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my son to do his school work on. It has worked very well and is small enough that he can take it with him to school.

    I would recommend this to a friend

  • Great computer

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need it for, basic internet access and fast working. Everything runs smooth, great features and user friendly.

    I would recommend this to a friend

  • New Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 14" laptop better than the 11.5" I had. It's easier to read and has more memory, but still does not take up too much space.

    I would recommend this to a friend

  • Great laptop for price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my preteen daughter...works great overall. I had to take it out of safe mode so Google it if you need to do it too.

    I would recommend this to a friend

  • Great computer for a student!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just the right size for my son doing eLearning. The screen is big enough and the keyboard is just right. Perfect for school work!

    I would recommend this to a friend

  • Lol

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YAY I LOVE THIS ITEM I WOULD BUY IT 100 MORE TIMES LOL FOR REAL THOYAY I LOVE THIS ITEM I WOULD BUY IT 100 MORE TIMES LOL FOR REAL THOE

    I would recommend this to a friend

  • My new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that the keyboard has large letters...easier for me to see

    I would recommend this to a friend

  • Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, just right for my daughter for school, easy set up,

    I would recommend this to a friend

  • Good Basic Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic laptop. It does what it is suppose to do.

    I would recommend this to a friend
Page 55, Showing 1,081-1,100 of 2,080 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.