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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,080 reviews
  • Rated 4 out of 5 stars

    Great computer for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no complaints. Works great for the remote schooling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for middle school student. Works for online stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for online learning. Works great for my 2nd grader. Helps her stay on top of her school work. No problems so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product not very powerfull but over all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and durable computer for a great price. I really like how it is light. I bought this for my dad and he loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good For The Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up, light weight, and fast. Just have to get used to the S mode which makes you go through the Microsoft to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great computer! Still works great after a couple of years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for money and the performance is beyond expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for children in elementary or middle school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter Lap top to replace a bring to school device as well as DL for my children. Easy to set up. Comes in ready to use.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Cheap for a Reason

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow. Lack of a backlit keyboard is a bigger deal than you realize. My six key doesn't work, and the WiFi barely works; having the "Geed Squad" actually try to repair is quoted at five weeks! This is cheap for a reason.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ny kast laptop broke and I needed a reliable replacement. So far I'm happy with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school and browsing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for kids to use for school but fast enough to play Roblox. Like this one much more than the first attempt with a Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all it serves my purpose. Would maybe have liked the screen to be a little bigger but didn’t want to spend anymore

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the money. Excellent for web browsing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my laptop but i am having a few problems

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little light weight laptop. Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The order was simple. They had it ready within 30 minutes and they helped me with everything I needed thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attractive price - good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic laptop - good for browsing and applications that are not compute or memory intensive. A good value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SUPER Basic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super basic computer. Bought for a child to use for school. Would work fine for that. I didn't realize there is no ethernet port. Also, the USB ports are pretty fragile and sensitive, we get a lot of on/off with them. Does the intended job ok, but definitely a basic laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Posit enamkdbsmab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new product is amazing and I can’t wait to get more reliable products from the one and only Best Buy!

    I would recommend this to a friend