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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,080 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great purchase. Especially with all this COVID stuff going on. It’s easy to maneuver way around this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for birthday present for family member in December. They are very proud of the quality and brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small computor for basic needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my music collection and it is perfect. Small and lightweight. I have not had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it does what I need it to do. Actually this is my first laptop. I think I chose wisely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fast!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I need perfect size and perfect speed.. It's great for school and work and very convenient for travel.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not so much the computer itself that gets a low rating but the Microsoft garbage that is on it and is not appropriate for seniors who don't do much on the computer. I think I have it cleaned up now and I am a little happier with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my son because he needed an upgrade. He is really satisfied with the speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pippop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife an she absolutely loves it its light weight but durable. vary fast streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my laptop and the service and quality is great, it moves quick and it is a great use for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop, bought for my wife. HP make good products and I have always been pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop so what i needed it for. Looking for a laptop for child this is a good one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for 1st year college student.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, lightweight but durable. Has all of the functionally my son needs for his first year in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new laptop is very fast. Set up was easy and allowed us to pull over all the data from the old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    james francisco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in store service is excellent phone service sucks they transfer all over and disconnect when transferring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price. No it's not a gaming pc... it's not high end. It's basic and functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and up to date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually I bought this for my wife. She was in need of a new and up to date one. She likes it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does wat I need it to and more if any one ask let them know that one of the Best Buy’s I have done this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this item so far... It was very easy to purchase, an pickup was even easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    affordable non-gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact light 14 inch device. good keyboard and screen resolution. Good Windows 10 experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happymina

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and perfect for my granddaughter, she loves it and it has the basics for her to get started.

    I would recommend this to a friend