Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Angle. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Left. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 1. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 3. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 4. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 11. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 12. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 13. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 14. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Alt View 15. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
  • Windows Setup Tips video 1 minutes 08 seconds

HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD

Model:
14-fq0013dx
SKU:
6415804
Highly rated by customers for:
Your price for this item is $263.99
Clearance
The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,080 reviews

  • Laptops

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two for my children they love them , they work great fast to load and clear pictures. Great laptop

    I would recommend this to a friend

  • Decent

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when my old laptop died and needed one for school. It is great for school and simple tasks.

    I would recommend this to a friend

  • By far the best laptop we have owned

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it and it’s prefect for what we was wanting it for.

    I would recommend this to a friend

  • good buy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this computer. perfect for watching videos and using Microsoft Office programs/ similar programs

    I would recommend this to a friend

  • No idea

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can't rate this one as it never made it home with me and must have left it sutting on the counter at the store. By the time I realized the store was closed and when I went the next day they said no laptops had been left.

    No, I would not recommend this to a friend

  • Great price for a good product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice! fast and it included the Microsoft office program for a little more $. I did a great purchase,

    I would recommend this to a friend

  • Good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good entry level laptop. I bought this for my son to use for school and he’s enjoying it so far.

    I would recommend this to a friend

  • Good to use

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to use and efficient item to purchase for home or school.

    I would recommend this to a friend

  • Good for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little laptop for the price. We got this for our kids to do school at home and it’s perfect.

    I would recommend this to a friend

  • Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had Windows s on it but it was easy to switch to Windows home. I've had no problems with it whatsoever.

    I would recommend this to a friend

  • Good for what it was needed for.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a friend for her schooling and for personal use. She said it works great but while we were in store she wishes there would’ve been some more reasonably priced laptops to choose from, instead of the only two in her range.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptops I will be purchasing more for my kids in the future very nice quality very nice price

    I would recommend this to a friend

  • Perfect for all home activities!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for homeschoolers as well as the mom/dad who may have to work from home!

    I would recommend this to a friend

  • HPComputer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Did everything we needed. so glad that I have the Geek Squad on all my computers

    I would recommend this to a friend

  • Computer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this small computer for my son, he really like it very accessible.

    I would recommend this to a friend

  • Great for basics

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom needed a laptop but doesnt do much except basic stuff online and has no problems with it working.

    I would recommend this to a friend

  • Good Basic Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a laptop that functions great if you are in need of a computer in which you are doing simple tasks.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be 50 characters long but I don't know what to say other than I like it lol.

    I would recommend this to a friend

  • Great Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good. It runs smooth. I kinda wish it wasn't too expensive but it's worth it in the end!

    I would recommend this to a friend

  • Greats for small jobs

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap little laptop gets the job done and if it breaks is cheap enough to buy a new one

    I would recommend this to a friend
Page 65, Showing 1,281-1,300 of 2,080 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.