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  • Front. HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD.
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  • Windows Setup Tips video 1 minutes 08 seconds

HP - 14" Laptop - AMD Athlon Silver - 4GB Memory - 128GB SSD

Model:
14-fq0013dx
SKU:
6415804
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Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,080 reviews

  • Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this computer, works for everything I need, and very easy to navigate.

    I would recommend this to a friend

  • Prepared for classes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now my youngest has his own laptop to work on assignments, play games and watch his favorite shows.

    I would recommend this to a friend

  • It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay for what I need. The only bummer was that it came with the Netflix app already installed and would not open. I tried deleting and re-installing didn't work not sure.

    I would recommend this to a friend

  • Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product . My sister likes it a lot. If I have to buy a new one that would be it.

    I would recommend this to a friend

  • Good laptop for home use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for home use. No issues so far. Excellent price for all features that were included.

    I would recommend this to a friend

  • Value Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid basic computer. To get online and handle some basic homework type tasks, it does great.

    I would recommend this to a friend

  • Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for school. It does everything he needs including working with Zoom calls.

    I would recommend this to a friend

  • great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 8 year old gran-daughter. She loves it and has taught me a few things...lol

    I would recommend this to a friend

  • Cheaply made and nothing but trouble

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these for our kids to do eLearning/homeschooling and have been very disappointed with them. The keys don't always work as they should. The plastic piece that covers the hinge and the wiring from the screen to the keyboard popped off when gently setting it down on a table. Also, one of them keeps shutting down on its own and displaying an error message regarding a TPM (Trusted Platform Module). It's been very frustrating for the whole family. Hopefully, they last through the entire school year.

    No, I would not recommend this to a friend

  • Great Laptop for Students!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! Bought two laptops for my nieces for virtual school. Everything is great so far.

    I would recommend this to a friend

  • Happy Grandpa

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my granddaughter, and she loves it—great laptop for remote learning.

    I would recommend this to a friend

  • Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items are great and I will recommend to other people and you can use this items everyday

    I would recommend this to a friend

  • As expected for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well so far as a family machine. Only complaints are the flimsiness of the shell, and that the screen has gone dark twice. Not sure yet if the screen going dark is a hardware/software issue or a user error.

    I would recommend this to a friend

  • Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new laptop computer. The old was going out, so we purchased a new one at Best Buy

    I would recommend this to a friend

  • WORKING FROM HOME

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suitable from working from home. Girlfriend seems to really love it. Very user friendly.

    I would recommend this to a friend

  • Should have got 2 of this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my kids's virual school. Easy to use and more than enough storage for the kid.

    I would recommend this to a friend

  • Good for basic use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. This laptop may be good for someone using it for basic functions but multiple windows open while browsing the web really slowed it down. I will be exchanging it for a higher performance pc

    No, I would not recommend this to a friend

  • Great laptop for my work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all I need for my sign cutter machine. I find nothing wrong with this machine at all

    I would recommend this to a friend

  • Fast Laptop for school

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my brother to use for school, setting it up was very fast would recommend.

    I would recommend this to a friend

  • Works well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer just what my daughter needed to get through her college courses. Great value!!!!!

    I would recommend this to a friend
Page 68, Showing 1,341-1,360 of 2,080 reviews
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