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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,080 reviews
  • Rated 5 out of 5 stars

    Great kid friendly laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my nephew to use for his online schooling this year. Not disappointed one bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing too flashy, but this Laptop has gotten the job done for distance learning with the kids!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my boyfriend for his birthday. Simple and ease to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay for what I need. The only bummer was that it came with the Netflix app already installed and would not open. I tried deleting and re-installing didn't work not sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prepared for classes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now my youngest has his own laptop to work on assignments, play games and watch his favorite shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid basic computer. To get online and handle some basic homework type tasks, it does great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for home use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for home use. No issues so far. Excellent price for all features that were included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for school. It does everything he needs including working with Zoom calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items are great and I will recommend to other people and you can use this items everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 8 year old gran-daughter. She loves it and has taught me a few things...lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Grandpa

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my granddaughter, and she loves it—great laptop for remote learning.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheaply made and nothing but trouble

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these for our kids to do eLearning/homeschooling and have been very disappointed with them. The keys don't always work as they should. The plastic piece that covers the hinge and the wiring from the screen to the keyboard popped off when gently setting it down on a table. Also, one of them keeps shutting down on its own and displaying an error message regarding a TPM (Trusted Platform Module). It's been very frustrating for the whole family. Hopefully, they last through the entire school year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    As expected for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well so far as a family machine. Only complaints are the flimsiness of the shell, and that the screen has gone dark twice. Not sure yet if the screen going dark is a hardware/software issue or a user error.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKING FROM HOME

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suitable from working from home. Girlfriend seems to really love it. Very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new laptop computer. The old was going out, so we purchased a new one at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Students!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! Bought two laptops for my nieces for virtual school. Everything is great so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for basic use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. This laptop may be good for someone using it for basic functions but multiple windows open while browsing the web really slowed it down. I will be exchanging it for a higher performance pc

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my labtop. Hadn't had any issues with it. Must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have got 2 of this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my kids's virual school. Easy to use and more than enough storage for the kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for my work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all I need for my sign cutter machine. I find nothing wrong with this machine at all

    I would recommend this to a friend