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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 2080 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its value and performance, finding it suitable for various tasks. However, some users express concerns about the laptop's camera quality, occasional slowness, freezing issues, limited storage capacity, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,080 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very helpful and accomodating. Work was done quickly and well explained to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer just what my daughter needed to get through her college courses. Great value!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Laptop for school

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my brother to use for school, setting it up was very fast would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price a great laptop and runs smoothly. Can’t run to many games though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to access programs. Price a little expensive, Like the design of the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the use of the product . would recommend my friend to visit the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality product. Good for just browsing. Works great. Speed and ram is good and enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Choice!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart choice! Works well and easy to use. Bought another one of the same elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture quality, light weight good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Potable night light and pictures. Webcam is bright and picture quality good.Easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for whatever your needs maybe weather it's for school work or just browsing online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer, has helped me do online schooling for the past 2 months, no complaints here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop for school recommend really smooth and nice quality really nice for 300$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    school

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is great for my daughter school work would buy another if i needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. It is easy for the kids to use and it has storage space. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter computer just needed a little extra memory but other than that a steal of a deal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically entry level laptop. Windows 10 S mode is not the best OS. Start up is fast. Quality is is ok. Touchpad is big but has no dedicated right left buttons. Has a habit of randomly freezing for no reason.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop I bought for my grandmother for web browsing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Affordable and reliable. Recommend buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Great One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this computer. I am willing to learn many news and different things.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    What a piece of over priced junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a cheaply made piece of crap. I literally had to save up months to get a new laptop and since I had my last hp for over a decade AND it served me well, it was dire time to get a new one and chose another hp model. This new one is cheaply assembled and freezes up at least once a day... what a waste of my money. So sad in these economically strapped times...and now I can't even return or exchange it...extremely disappointed with my purchase. I will NEVER purchase a laptop online again.

    No, I would not recommend this to a friend