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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 414 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 414 reviews
  • Rated 5 out of 5 stars

    Great for homework!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter to do homework on, it works wonderfully and has such a sleek design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bettery life, good sound. Good display large

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" laptop snowflake white..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE SECOND (OR THRID) TIME I BOUGHT THE EXACT SAME LAPTOP. I LOVE IT BECAUSE IT IS WHITE AND EASY TO SEE THE KEYBOARD, IT'S ALSO LIGHTWEIGHT FOR TRAVELING . AND THE PRICE WAS RIGHT, EVEN IF I KEEP IT AS A BACKUP COMPUTER. VERY PLEASED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Have not had any problems. Light enough to take with me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good basic laptop. Does everything i have asked of it. I bought 2 of them. 1 for work and 1 for school. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals and products at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very awsome and dependable i love it i will definitely be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great convenient laptop and light weight great for everyday use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! It’s exactly what I needed to browse go on the internet, create documents and Zoom meetings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new laptop for $199 I didnt think was possible. 5 stars for price, be prepared for slow operation, little storage and memory. Youtube videos will lag , but at $199, I'd say it you just need a laptop this is a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Cheap affordable. Very sleek design. Very usable. A good budget laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little Rose Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great preforming laptop and great looking also. Priced just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop ! I haven’t had any problems with it Z

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s as advertised. It works for exactly what I needed it for, being able to work from home due to snow or other issues. It’s nothing fancy but it allows me to get my work done and that’s all I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with my purchase and will continue to shop Best Buy for my electronics.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse laptop I ever bought. It is very slow, no number pad with the keys. Very light weight. The bottom gets so hot it will burn you if you pick it up to move it. Battery doesn't stay charged very long at all. I have always bought HP for the last 30 years, never got one this bad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. If you need it for simple things or are a beginner this works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Daily Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Didn't need a fancy laptop - just something to use daily for emails and budgeting, etc. Light and sleek - this laptop meets basic daily needs very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add more RAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good little laptop. replace the 4 gig chip to 8 gig or you will not experience what I did. Celeron's always run better with more RAM. Get it out of S mode. Do all the updates, cleanup the mess using Disk cleanup or Microsoft PC Manager. Then use it, it will be a totally different experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for my pre teen. Works well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop will work for me but even though i posted five stars there is one complaint that I have when i got it home, part of the power cord was missing i called bestbuy and told them and they refunded me but next time when i buy a open box item p.ease make sure that all of the parts are in the box

    I would recommend this to a friend
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