Customer Ratings & Reviews

I bought this HP laptop for my Mom! She loves it! For a woman in her late 70’s & a basic knowledge of computers and laptops, it was very easy for her use. She also loved the touch screen feature!

It wasn't worth the price or the fact that it's slow.

This work laptop is a work horse!! I use it Daily! I use it for everything, every project, every part of my work and pleasure day!! It's awesome and works Better than any I've had before!

Not very helpful machine, was too slow to do mathematical calculations quickly. Connecting to internet was challenging, not sure if it was machine or software that wasn’t working properly.

HP has been so good to me in the past! This time, not so much. First one got stuck in "Updates" - tried everything, took it back. Second one - same thing!! Too bad, otherwise a nice little computer at a good price. I switched to another brand.

I haven’t been able to connect to the internet since I got the laptop and using any internal functions have been very slow as well.

This product wasn’t good I brought it for my grandson to use his first laptop for kindergarten it wouldn’t hold a charge, it was hard to turn on and to get to the apps was horrible.

I love my pc and it was a great price. I spent less than $200 for it. My old HP I had for almost ten years so it stopped working and this one fulfills my needs as I am a college student online.

Worst computer I’ve ever owned. Freezes up constantly and is sooo slow. Ignore the good reviews. I thought it would be a good basic computer but I was wrong

Not what i expected! Not much memory to do what I need to do, don't know much about laptops and i must say you get what you pay for

It’s way too slow! Not sure what is wrong with it, just got it this year. Unfortunately I didn’t use it right away so I couldn’t even return it. It’s sucks

Im not sure if this laptop was a refurbished one because it is very slow and does not work well. I keep getting not responding messages

No speed, tough to set up, didn't care for the new internet connection with Microsoft. Was going to use it for a conference and it was so slow I returned it within days of trying to make it work.

I love HP and never had issues with the ones i bought in best buy. I needed one for school and this specific one was recommended. Of course, it had to be ordered and shipped. Came jn percect condition. However it has slowly been acting up. Here we are, under a year from purchase, and it has stopped working. The geek squad has to send it off to get woeked on.. and i have to pay ON TOP of the geek squad i purchased.

The worst, stay far away...snail slow processor, loses connection

Solid, basic. And very affordable. More than adequate for many tasks. A great machine to assign to a dedicated task, freeing up the chore of reconnecting another computer

Very slow start up. Got it used, was a floor model. Looked brand new. Returned, but still got charged for recycling fee. Even though I brought back within an hour. Not cool.

Very slow, sometimes did not connect to items we were looking up. returned it the next day.

Worst laptop i have ever used. Cant even load google without it taking 10 minutes. Insanely slow even using the FILES app. You're better off spending more money.

I feel that it is slow. Until this very day I have yet to accomplish anything on it!!!