Customer Ratings & Reviews

The laptop felt cheap, flimsy and slow. We looked at cheap ones and this was not even worth the cheap price

The price was alright but I can't believe how slow it is

Out of the box, this computer runs like the memory is full. It is slow and download are only allowable through microsoft; outside downloads are blocked. You cannot change app permissions, nor use an outside antivirus. I bought this for my preschooler - to download homeschool apps, and I wasted money because after I took it out of the box, I let it sit for 3 weeks until it was time to begin... the return period was already expired by this time! The return timing is a money trap! Don't buy this unless you only intend to do that absolute bottom line basics.

It got hot so fast, took forever to load 1 tab and wouldn’t let me download google chrome onto it. Do NOT get it. I bought it because I like vintage older style tech and this looked so cool but it did not work for school stuff and struggle to run things like excel and word

I actually needed this item because the one I had would die every time I cut it on. At least I could transfer my information with ease and keep rolling. Thank u to BestBuy/ HP you worked it out for me

Its okay for the price. Good for small business handling, can't have to many open pages at once with this one. But if you looking for good price and value for the price this is it. Love the color pairs well with my bluetooth mouse. No complaints so far

This laptop was a great purchase, and priced very affordable. Easy to operate and I also got one for my 2kids. They love them! Perfect size to fit in my big purse..lol

They got 4 GB of ram mixed up with memory, it does not run very well at all. It's what you get for the price but a bit less.

I’ve had this for not even a year and used it only a hand full of times for word documents. It’s never been off my desk, and very well treated. Went to use it after a few months of it not being used and it won’t load anything. It takes about 2 minutes for the internet to open. I understand the specs, but when I first got it, it was fine for what I need it for. Now after barely using it, it doesn’t work.

The PC itself is probably Ok for what it is. However, you need to be aware that this computer does NOT come with a power supply or any way to make the computer turn on and work out of the box. You will have to buy your own power supply.

Doesn’t do what I need for school. I have to return or exchange.

Super slow low end computer, would be good for first laptop for younger kid. Terrible for anything else.

I bought this laptop for my son. As a graduation gift. He's able to game as well as research and study with ease!

Bought for my eleven year old granddaughter, who is homeschooled. She’s always on it looking things up, doing school work or playing games. definitely would buy it again.

Need a bit more to handle spreadsheets, but will hold

This HP laptop performs well and it does the job that it is tasked to do. Obviously not your all the bells and whistles machine, it is reasonably fast and is a good choice for doing basic tasks from a bedroom or home office. Price to performance ratio is very good.

Decent quality for the price. I bought this to use for school.

I absolutely love my laptop. In perfect condition for a refurb. system. Everything was clean, the software was installed properly and is a great additional to my craft business.

I needed a new laptop for school so i bought this one. It was pretty slow. For the price you cannot complain, but I would recommend it for a child or teen!

Absolutely love it. Works great after all this time. Very reliable