Customer Ratings & Reviews

Great Purchase. It was an open box item but in PERFECT condition and came with a 1 year subscription for Microsoft Office

This is a wonderful laptop for a budget, perfect for taking anywhere. Smaller than anticipated screen size for me but nonetheless great.

A great laptop cab connect anywhere and everywhere

I Love Best Buys, I only Buy TV'S Computers & All Large Appliances From Best Buy's , In the Last 30 Years , I only Buy from Best Buy's ,as EVERYTHING Is a BEST BUY .

Easy to use and affordable laptop , light weight‘ .

This may as well be a Chromebook, not a windows computer. Not enough space to to anything but basic internet browsing.

Nice laptop, even though it seems like it's not compatible with cricut design space, which is the reason for the new laptop.

Did not come with a charger!! No where on this listing did it say charger not included. One would assume if you are buying a laptop a charger would be included.

Bought graduation gift for nephew. The blue laptop looks so good. He loved it. My boyfriend bought my the snowflake white one and I love it. So I knew this was a great buy for him since he is starting college. It was easy to zoom call easy, check emails, do my taxes, do my school work and print all my stuff.

Great laptop! Though bought and gave as a gift to a family, have not received any complaint about it but good report!

I'm not happy with this laptop at all. It runs so slow and freezes each time I've logged on. I guess for the price what can I expect. I want to toss it already because I can't return it...very disappointing. I just wanted it for the basics like browsing and paying some bills online, can't even do that. I should have read the negative reviews before purchasing.

Love the laptop, it is compatible and has plenty space for what my daughter needed it for. We are completely satisfied with it.

Service was easy fast and amazing,Ordered online and picked up in store was a breeze I’ll always go to Best Buy for my electronics

Terrible purchase I bought for my daughter it’s so slow I wouldn’t recommend

Ridiculously slow speed. I purchased this laptop only because I am unable to edit my website from a mobile device. I use my iPad for everything else. This laptop is not even good for that! Unless you are looking for something with a vintage vibe, taking you back to AOL dialup days, do not bother with this laptop.

I bought this thinking it would be perfect for my kids to work on schoolwork. I was completely wrong. Out of the box this laptop has been nothing but slow. I have a 14 year old laptop that runs quicker than this, which is entirely disappointing. Just to get on Google it has to be restarted. And of course less than 30 days since purchasing it Best Buy won’t let me return or exchange it!

I love the first off. It’s very easy to use and lightweight. This device fits right into my backpack.

The computer is cute, but it is so so slow and cannot keep up with things i need to accomplish.

Light weight for travel which is what we wanted it for. Also it's an upgrade in software but easy to use.

This is a basic computer that serves its purpose of general surfing, creating docs, and email. The construction of the laptop is not very sturdy but still looks nice. Great price point.