Customer Ratings & Reviews

Good 14" laptop. Good for school and shopping online.

pretty !!! love it so much it’s the best djjdjdjdjd

Absolutely horrible this laptop is not only super slow it’s got to be one of the worst definitely upset

Ordered open box/excellent condition option. No manual and refuses to turn on (power up), will be returning it and waiting for a different unit to come on sale and will not be ordering anything open box ever again.

Had issues with thiss one but bestbuy was on top of the returns

It’s ok I got it for school, everything works fine.

I am very unsatisfied with the fact that I purchased this device, only had 14 days to return if their were any issues and of course 14 days passed and the device just completely stopped powering on for me. I am under the impression that this device was damaged prior to my purchase.

Nice quality. Pearl color is beautiful. Easy to use with my work from home job

I received the HP 14" Laptop with Intel Celeron 4GB Memory and 64GB eMMC. The laptop is thin, lightweight and modern looking, It can fit easily into a backpack or tote, which makes it easy to take anywhere for reliable computing on the go. The keyboard is a standard keyboard, but does not have backlighting which is especially useful in low-light or evening work, It would have been a nice feature to have. The layout also does not include numerals on the right side which also would of been useful. The Led screen is basic, no touch screen. There are plenty of built-in ports, including USB Type A , USB Type C, HDMI, headphone/mic, and the charger. The laptop comes with the typical HP power cord and port. Battery life seems to be averaging about 5-7 hours before needing to charge it. It has basic hardware, a Celeron N4500 processor, 4Gb ram, and 64Gb storage, which is not really that much and may hinder performance. Overall, this would be great laptop without all the bells and whistles for beginners, seniors, or younger students.

This laptop keyboard driver quit working and I cannot even unlock it to reset the drivers. I bought it 26 days ago and it is beyond the 15 day return policy. So I am out $200… or pay the geek squad to fix it. I guess I got what I paid for.

How this computer for not even a month and it is the worst computer

I loveeee my HP! Caught it on sale for $189 it was a steal

Should have known by the price! Laptop is slow and barely works. Missed our return window in the Holiday season rush. Don’t waste your money! Cute color and good size!

The HP 14—dq3000dx laptop is an excellent choice for those who need to complete basic tasks. This valuable option is not made for everyone. If you need to do more than surf the web or use basic apps like email or word/notepad, I would look elsewhere. Even if you need to do basic task but are planning to do multiple things at once… I wouldn’t choose this option. You basically need to use one program for this laptop to be efficient. A good example to showcase how this system operates: I downloaded one program that I use for basic needs and connected it to my network drives. It took what felt like half a day to complete this task. Most laptops low to mid-tier could do this in the matter of minutes or seconds. Not this laptop. It does have a nice 14-inch screen that is sufficient for daily tasks along with 4gb of ram, a basic Intel Celeron processor, and 64GM eMMC. I do not recommend eMMC hard drives but in this case it works. Everything here is to meet basic standards of Windows 11. The body is well built and so is the keyboard and trackpad. The laptop also has a built in SD card reader which you will most likely use owning this laptop. There is not much storage on the eMMC drive and it wouldn’t allow me to download a 11gb file. So having the ability to add in a SD card and it is not in the way/visible is helpful. It really should come equipped with a 128 GB hard drive. I cannot rate this laptop more than 3 stars due to the hard drive situation. While a value laptop, you should be able to download a file that’s only a few GB and not need an external solution. This is a great option; however, if you need something on the go and don’t want to worry about your primary laptop getting damaged, or again if you just have the bare minimum basic needs.

I have had difficulty choosing between a Chromebook and an entry level Windows Laptop. Chromebooks typically work quite well, but they feel limited in functionality as they are designed around the Google programs. This HP Windows PC is less restricted [than a Chromebook], but often feels prohibitively slow. I ordered the computer for my 10-year-old son to use mainly for school - and also for a bit of entertainment. For an entry level PC, the laptop is decent - but does leave a lot to be desired. After installing a whole slew of updates, the speed of the computer did improve, but it can still feel frustratingly slow fairly often. Opening systems & programs take so long to open that the user begins to doubt if the request has even registered. My son is convinced that his school Chromebook is noticeably faster at opening web pages and programs. It is slow enough that I genuinely worry that he will avoid using it. While I like that the lid has a webcam built in, I do not like that there is no camera cover. I also do not like that the laptop only has about 15 gigs of free hard drive space. Thankfully there is an SD card slot, but this means more money will be spent to ensure he has enough storage to save documents, projects, pictures, etc. Seasaw does function for his schoolwork, and he is technically able to play Roblox - although it does not run consistently smooth. Even light games like Candy Crush lag at times. I am still torn when comparing with a Chromebook. I still like having the open availability of Windows and I do like that it comes with a dedicated CoPilot A.I. button, but I wish the computer would run more smoothly. If you choose a Windows Laptop over a Chromebook, save up for as much computer you can afford. This HP works and will get you through most tasks, but you'll have to be patient through lag and slow load times. Pros: + SD Card Slot + Dedicated CoPilot button (A.I. chat) + Pin Hole Microphone does a fantastic job at capturing quality audio + Lid features a small tab to assist with opening + Light weight + Some nice stylish details such as the subtle design around the keyboard & trackpad Cons: - No camera cover - No fingerprint reader - Keyboard is not backlit - Keyboard feels spongey and cheap - Only comes with about 15 gigs of usable hard drive space - Does not charge with USB-C - Extremely limited graphics capabilities

I prefer to write short reviews, so I will try to keep things short, but there's alot to cover. So the TLDR version is: Good battery work laptop, ok at youtube/netflix, no gaming. Firstly, this is a simple laptop to accomplish simple tasks. It's light, it has low storage space low memory intentionally to keep things economical. So don't expect this to be running any video games or video editing When you first turn it on and start up, it's going to take about 2 hours. My gigabit wifi, I was able to download all the updates in about 20 minutes, but after initial update, there's more updates, and with the amount of updates, it'll take a while. Wished it came with a more updated Windows, but it's pretty standard in the industry, it's fine. Just know it'll take about 2 hours. Once you're up and running, the first thing I notice is the color / contrast of the screen. You can watch movies or youtube videos, but you're not going to get cinema grade reproductions here. Which is fine, but just know that's what you're getting. The contrast is mediocre at best, poor blacks and grey transitions. This coupled with the 1366x768 resolution 60hz refresh rate, this is a document/excel machine, with a touch of AI, not a cinema. Immediately, noticeable also is the speed of the computer. It's a laptop, so saving on power/speed is versatile to keep the laptop going, but it can bother some people. I think the stuttering bothered me a little bit, and although it voids your warranty, if you're comfortable this does have a user upgradeable memory. I had an 8gb DDR4 module laying around so I opened it up and immediately felt an improvement, but still stutters every once in a while. I included a photo of the layout if anyone needs to use it as reference. The case is easy to remove, just follow some guides. Speaker wise, nothing noteworthy, it's simple, enough to get the job done. Having the negatives out of the way, there are a few things I do appreciate on this guy. The battery life, out of the box (the power management settings, the brightness, etc, I left it the way it is) I was able to get 10 hours of use, give or take. I didn't hold a watch to it but I was able to get through a work day and then a few hours after work with this laptop. The machine is light, easy to carry, easy trackpad to work with, with a little AI button to top it off. I would recommend this to a friend if they knew they were getting a work laptop.

Review: Solid Budget Laptop with Room for Improvement I recently purchased the HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC in Snowflake White, and while it’s a decent choice for basic tasks, there are a few areas where it could be better. Here's my take on this compact and affordable laptop. Design and Portability: ⭐⭐⭐⭐⭐ The Snowflake White finish is absolutely gorgeous and gives the laptop a sleek, modern look. It’s lightweight and thin, making it super easy to carry around. Perfect for students or anyone on the go. Performance: ⭐⭐⭐⭐ For browsing, streaming, and light productivity tasks, this laptop gets the job done. The Intel Celeron processor and 4GB of memory are sufficient for basic use, but it starts to struggle with multitasking or heavier applications. If you're planning to do any kind of intensive work, this might not be the best choice. Storage: ⭐⭐⭐⭐ The 64GB eMMC storage is adequate for documents and a few essential apps, but it fills up quickly if you plan to store larger files or install multiple programs. Fortunately, the laptop has expandable storage options, so you can add an SD card or external drive. Display: ⭐⭐⭐⭐ The 14" screen offers decent quality with good brightness and sharpness for the price. Watching videos or working on simple projects is comfortable, though the viewing angles and color accuracy could be improved. Battery Life: ⭐⭐⭐⭐ Battery life is respectable for a budget laptop. I can get about 6–7 hours of mixed usage before needing to recharge, which is great for casual users who don’t need to be plugged in all day. Build Quality: ⭐⭐⭐⭐ The plastic build feels durable enough for everyday use, though it lacks the premium feel of more expensive laptops. The keyboard is comfortable for typing, but the trackpad could be more responsive. Final Thoughts This HP laptop is a solid budget option for basic computing needs, offering great portability and style. However, the limited storage and processing power might be restrictive for some users. For the price, it's a reliable choice for casual use, but not ideal for power users or heavy multitasking. Rating: ⭐⭐⭐⭐ Affordable and stylish, with some limitations—great for light users, but know its limits before you buy!

I’d rather give this thing no stars! It’s crap! Purchased on sept 29-2023 and now on oct. 17-2023 it is glitching the screen keeps changing colors it’s ridiculous

I love this labtop so far.... the colors beautiful and the price is amazing... im still a noob at labtops but its fast and great so far forsure a must buy for the price

The computer looked brand new but ran like it was refurbished. It didn’t matter how many times i reset it. I had to return it and get a different laptop from a different store.