Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$188.00
Save $11.99
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 6073 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 6,073 reviews
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for my 7 year old and works very well. It’s speed it good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sold old computer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold a computer with someone name already log into it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop was great when I first received it then the screen started to go blank and freeze at times. The battery life lasts a while & the screen quality is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Computer defects

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No very good quality, I sent it back to repair it,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase, great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, basic and great for everyday use. I use it for college classes and it serves its purpose well!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iit continues to cut off i could not find any body to take it back because of knee surgery.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My new laptop, 2023

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything should’ve been fully installed on my computer. I should not have to wear them emails trying to make sure I put the Internet security on to the Maps app

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Speedy, convenient, and reliable! Useful for tasks I need to complete and very affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Loved it! High Star Quality, Packing Very Nice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life short, glitches 14 day after purchase

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy a better brand lap top! Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It crashed already and I'm not really sure why. Paper weight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great and offers everything a more expensive laptop would. Larger screen is a plus. This was a great investment for what I intend to use it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable laptop for every day use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP 14" laptop is a great choice for those who need a reliable, efficient daily driver for their computing needs. The Intel Celeron processor provides enough power for basic tasks like web browsing, checking emails, and basic document editing. It might not be the best pick for heavy multi-tasking or running resource-intensive software, but it's perfect for everyday use. The laptop comes with 4GB Memory, which complements the processor well, allowing for smooth operation of most basic tasks. However, if you're planning to run multiple applications simultaneously, you may find it slightly limiting. One of the standout features of this laptop is its 64GB eMMC storage. While it's not large, it makes the laptop boot up and load applications quickly. It's a solid state type storage, so it's more reliable and efficient than a traditional hard drive. If your storage needs are larger, you may want to consider using cloud storage or an external hard drive. The laptop features a 14-inch screen, providing a good balance between portability and usability. It's large enough for comfortable viewing, yet the laptop remains compact and easy to carry around. The Snowflake White color gives the laptop a sleek, modern look. It's a unique and stylish alternative to the traditional black or silver laptops. Overall, this HP 14" laptop is a solid choice for users looking for a basic, reliable, and stylish device for everyday computing needs. Please note that it might not be suitable for you if your tasks involve heavy software, gaming or require large storage.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Budget Windows Laptop for Everyday Tasks !

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nboxing - The laptop comes boxed with a slim AC adaptor and setup card. It’s easy to set up - Just plug it in to charge and hit power. Windows 11 will walk you through all of the initial options. I appreciate the the packaging is entirely recyclable. First impressions - It’s a budget laptop, similar to a Chromebook. The build is mostly plastic but the chassis and screen do not have much flex in them. The screen feels adequately protected to be placed in a standard backpack or notebook case. The screen has accurate color and is quite bright. Once set up, I noted that the viewing angle sweet spot on the screen is quite narrow. This might present challenges if you have more than one person trying to watch a streaming service on the screen. The keyboard has quite a bit of flex in it but feels quite tough overall. Battery Life - I did not check the official rating or expectation, I found I could play through three feature length films and have 20-35 percent battery left. I was able to surf and read for hours without significant or fast drain. A few hours of Netflix was also possible. Connectivity - Wifi of course and also bluetooth. I was able to connect bluetooth mice, a headset and other devices without issue. Overall performance - Quite good for such a “low spec” machine - It’s always fun to use a laptop like this for everyday tasks and Have everything open quickly or play perfectly. Windows S Mode ? - Windows “S” mode is enabled out of the box. This is effectively windows home edition with extra safeguards in place where apps can only be installed from the windows store. I tested this and it worked as expected but ultimately disabled it to Install additional applications like visual studio code, openoffice and Blender3d. If I were setting this laptop up for pre-teen or inexperienced user - I would leave it in “S” mode. There is no cost to turn this mode off and windows becomes “Home edition”. Windows Recovery - If you want to restore this laptop to out of the box condition, it can do so from a hidden image on the internal storage. It can also be backed up and restored to a 128GB or larger USB drive. What I love ! Full size SD card slot to add storage Performance fine for daily tasks Great Battery Life - Plays through 3-4 movies ! Room for improvement - A backlit keyboard would be appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful color

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and easy to work with, I would recommend

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Inexpensive, Porrtable Machine For Very Basic Use

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a bare-bones, decent quality, and highly portable little laptop, this is a good choice. From a users standpoint, this is for very basic use. Wouold be great for a student. Certainly capable for using basic business suites (spreadsheets, word processing, basic visual presentations etcetera) as well as basic internet browsing. As for the portability I mentioned, it is thin and lightweight. Slips easily into a backpack and won't weigh you down. It has a quality feel and an attractive look. Another nice thing, it is really quite inexpensive, mso if you mare traveling or it gets lost or stolen, you not losing a $2000 souped up gaming mmachine. The processos is an Intel Celeron N4500 @ 1.1Ghz. Certainly a capable core for the thinngs I mentioned previously. It has 4 Gb of RAM. That's about the smallest and bare minimum in this day of age. One frusturating thing (and it's not a hardware fault, but rather a software {Windows, anyone?}) issueis the default "S Mode" in the Microsoft App store. This "disallows" the installation of any non-approved apps; So if you prefer any other browser (Chrome, DuckDuck Go, Firefox etc) youneed to turn off "S Mode". And in classic Microsoft fashion, they don't make it intuitive at ALL to do. As a techie guy, it took me a bit to fuigure it out. I looked MS support pages, and nothing they presented to turn it off was accurate. Again, not an HP hardware issue, but a Winows issue. In all, this is a great choice for basic, basic use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue HP Laptop Highly Recommend

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop love the features and color layouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptipworked great would recommend it easy to use as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP 14" Laptop in the beautiful Snowflake color, and I absolutely love the aesthetic—it gives the device a sleek and stylish touch. In terms of portability, this laptop is lightweight and easy to carry, making it great for on-the-go use. However, I wish I had paid closer attention to the storage and memory specs. With only 64GB of storage and 4GB of memory, I’ve found that I quickly run out of space, even without downloading much. This has made managing files and apps a bit challenging. I may need to invest in a memory card or external storage to help with file storage and make everyday use more seamless. That said, it remains a convenient, compact option for those prioritizing portability and basic computing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it’s a windows 11 laptop and I got it because I needed a windows computer to take my PRAXIS test online to install the anti cheating program because I was required to use a windows laptop because my former Chromebook wasn’t supported the program. So I am glad that as a broke college student I was able to find this super affordable/cheap windows laptop last minute at Best Buy for my exam at the lower price as a Chromebook except it is a laptop not a Chromebook. The color is also nice I got the rose gold. My previous laptops where 15.6 inch and a 13 inch and this was a 14 inch and it was a perfect size for my hands to type easier in the keyboard and it feels comfy it’s light and small for me yet large enough to see the screen since I’m used to larger laptops. Definitely going to be using it for a long time it’s my favorite laptop. My only issue was it was running incredibly slow the first hour I got it and I was so close to returning it but then after an hour it started to run fast and normal so it took like an hour to be “broken into” for some reason but it’s running fine now.

    I would recommend this to a friend