Customer Ratings & Reviews

Reviews were great so I purchased this. Had it for 2 weeks. Used it once to set up and second time I used it for school work. The second use I had the web open with 3 tabs and Microsoft word and it glitched several times and froze. Turned it off for the night and next day tried it and it would freeze trying to open the web and word. Went in to exchange for it and waiting for it to arrive. The geek squad had to help reset the old one because it was frozen and said that I was doing to much at one time for this laptop(a web browser and word i don’t think is much) and that even if i do what it can handle that with these ones that in 5 months it’ll likely give out and I’d have to buy a new one. I hoping with the new one that comes in I can make use of it.

I love the Laptop. I also love the fact the Geek Squad personally delivered it to. E!

So far, so good ... I like HP IT products and have an HP Chromebook. I have never experienced a problem with it, so when I needed a laptop for some personal business that couldn't be accomplished on my Chromebook, I knew my preference would be an HP.

I purchased this for my mother. She uses it a few times a week and loves it. It is simple to set up and easy to use

We had a great experience in the store with a girl who provided a lot of help narrowing down on decision on the purchase of a laptop for my daughter who’s a student in middle school. She was very nice, friendly and knowledgeable. My daughter has no complaint and is really enjoying her laptop

The computer is very slow. I wish I could say I'm happy with my purchase, but for my usage, I needed a more powerful laptop. Overall, this is a good computer to do web browsing.

No complaints. I knew what I was getting when I bought it so I tempered my expectations. Just really needed a machine to browse with, use for email and run simple apps on. It does the trick well. Noticed the processor is a bit slower when compared to my other machines but happily surprised with it overall. I assume it could do more if I asked it to. Feels a bit plasticky but a good by for the price IMO. Giving it 4 stars (not 5) only because it’s really a basic, introductory type of laptop.

Not bad for the money, slower then Id like but it will work for my daughter for the time being. She doesn't care she was just thrilled to have her own and its "pink" :)

Not so good as i thought very slow to respond to my commands.

Love it, covers all of my essential needs. Would purchase again

Overall pretty good but a bit on the slow side. Came fast and on time

reliable and dependable, function well with my needs in documentations at work.

This computer has worked really well for what we needed it for

It’s a great laptop for light use. Perfect for school or office work.

A little bit slow but perfect for my needs. And is HP :)

Good computer for being so small. It accomplishes everything I need to use it for- web browsing, streaming, and writing. Good speaker. The only reason I'm not giving it 5 stars is because sometimes the time and date don't sync and I have to do it manually.

Slower than what i expected. I like the color options

Good for daily use and for a student my child loves it !

I love hp product (laptop), even though the lifelong of the battery don't last. The cost of the laptop was an awesome deal. Getting help was kinda slow but the workers were friendly. Thanks Bestbuy

I’ve had this laptop for a couple of weeks now and so far it’s been great. You could leave the laptop unchanged for days and it would still have a decent battery percentage. The performance could be better, but you get what you pay for. If you’re looking for a cheap laptop for school, I would recommend this one.