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Customer Ratings & Reviews

Your price for this item is $195.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2363 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,363 reviews
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need it for. Before purchasing this I tried getting macbook since that has been what I’ve used in the past and it does not compare to this simple yet effective laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good la top for what I needed it for no complaints for now, I didnt get the option to set it to start up when you open it but thst not gonna change a lot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer seems to run quite slow. It’s easy for it to get bogged down with not a lot of screens open. Slightly disappointing but not totally unexpected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Security at Jackson crossing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent staff, service and top notch,brands,I would recommend the Jackson best buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very Slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s at a good price, but is very slow. Bought it to use for school and would take long to load. Ended up returning it and bought another HP model laptop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ultimately not enough memory for my needs.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased the HP 14" Laptop with an Intel Celeron processor and 4GB of memory. Overall, I have mixed feelings about this product, and one major drawback for me is the insufficient amount of memory. The laptop itself has a decent size and is compact enough for easy portability. The Intel Celeron processor provides adequate performance for everyday tasks such as web browsing, document editing, and multimedia consumption. Additionally, the 14" display offers a clear and vibrant viewing experience. However, the limited 4GB of memory is a significant downside. As a purchaser, I require a laptop that can handle multitasking and run multiple applications simultaneously without lag or slowdowns. Unfortunately, with only 4GB of memory, this laptop falls short in meeting my requirements. It struggles to handle resource-intensive tasks or run software that demands more memory, resulting in frustrating delays and decreased productivity. Furthermore, the laptop lacks sufficient storage space for my needs. With limited memory, I expected that the device would compensate with a more generous storage capacity. However, this was not the case, and I found myself running out of storage quickly, even with minimal files and applications installed. On the positive side, the laptop does provide a reliable battery life, allowing me to work or browse the web for a few hours without needing to constantly plug it in. It also offers a variety of connectivity options, including USB ports and an HDMI output, which is convenient for connecting external devices or displaying content on larger screens. In summary, while the HP 14" Laptop with an Intel Celeron processor has some commendable features, such as its portability and display quality, the insufficient 4GB of memory and limited storage space are significant drawbacks. As a purchaser, I would recommend considering alternative options that offer more memory and storage capacity, particularly for those who require a laptop for multitasking and resource-demanding tasks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and the performance. So far I like the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple, effective machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent computer and runs my daughter's homeschool activities. It is not a fast machine, and probably couldn't handle much streaming or such. I would recommend for basic usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good If You Don’t Need Much

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for storing/editing pictures and videos. Works well for my needs. It would be perfect for someone who just wants to be on the internet or use it to write papers/do homework.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works well, it does go a little slow when you first set it up for a few days but it works very well after that. For the price, its a good computer. I just use it for work nothing else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and Cute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a sleek, stylish laptop that's easy to use and navigate. I'm only using it to check emails, occasional social media and maybe the occasional checking of work emails in outlook. For what I'm using it for its perfect, and I got a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 10 yr old daughter. works well for her needs, not the fastest, but it works for her. I dont like Windows 11, but you cant get windows 10. Removing "S-Mode" is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, laptop is good for little use and good color in blue

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is delivered in “S” mode -very frustrating!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not explained that this laptop comes in “S” mode. Or if it was I didn’t understand since I don’t know what “S” mode is. Was going to return it to store because I could not download any of my previously purchased apps. Kept getting a message that they were not “Microsoft approved “. The technician at the store knew immediately what the issue was and turned off “S” mode. Now I am happy with this laptop but initially I was very frustrated.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter computer!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great if you just need to have access to the internet or creating documents. As a starter computer it works really well. Not enough memory for anything more than that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid at all cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terribly slow computer. NOT good for working from home. I cant imagine it would be good for school. Minimal storage, randomly freezes up and doesnt want to work. Not even worth the $200, maybe $100 but even after swapping RAMs it only a tad bit better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer it’s been amazing and the color it’s really nice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice for our middle-schooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our daughter to use for school. Wanted something affordable. Speed a bit slow and track pad fussy, but otherwise, serves our purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson approved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for my grandson. He has been using it for summer school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of my new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using my new HP computer. It's easy to navigate through the different apps and across the Internet.

    I would recommend this to a friend