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Customer Ratings & Reviews

Your price for this item is $195.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2364 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,364 reviews
  • Rated 2 out of 5 stars

    Don’t do it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never write reviews but it was so slow I had to n 9x10 I’m not winning anything for my review but this laptop is very very very slow i was so surprised being that i had a few hps before very disappointed a turtle is faster than this laptop don’t waste your money or time …I decided to try another brand hopefully better results

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    hp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    advised by Jeff and Jax...outstanding customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lightweight option even for Linux

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer for lightweight work. I bought it mostly to take with me to restaurants or libraries etc. because it's cheap enough I'm not worried about spilling drinks on it, or someone swiping it. I didn't even bother trying Windows on it because Windows is not my favorite. I however did put Linux Mint 20.3 on it (non-Edge version), with encrypted LUKS storage. All the hardware is recognized out of the box, including the WiFi and Bluetooth. I reduced the amount of swappiness and switched the /tmp and /var/tmp filesystems to use the "tmpfs" to reduce the amount of churn on the eMMC storage. There are only a few oddities so far: the keyboard occasionally will rapid-fire when you type a key. Sometimes have to restart the Bluetooth service. Also the trackpad sometimes just fails to respond. These are most likely Linux driver/firmware issues with this particular hardware most likely because it's cheap bottom feeder stuff. Sometimes "dmesg" shows some weird errors for ACPI and other subsystems. Sometimes it gets stuck in the LUKS unlock boot-up, requiring a Ctrl-Alt-Delete. But I can work with these quirks. The battery life is PHENOMENAL, which it should be with a 6 watt CPU. The screen is actually really good, too. And the speakers are rather good for this price-point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as a gift. She was very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Processor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the Processor: Intel Celeron N4120 Handle multitasking reliably with the perfect combination of performance, power consumption, and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small with all the essentials. I’d like to choose from other colors next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied would buy another one again no doubt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good but some times it not working properly. Some times it works more than I expected. The product was looking good and light weight easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a GREAT laptop. Got a great deal as it was on sale. I used others reviews to decide. This laptop is fast, the speakers are fantastic! Lightweight. I got the Rosegold, and the matching wireless mouse. I can hook up with an hdmi to my Big screen. Navigates quickly. Everything loads quickly. I am thinking to get one for my family members. If your on the Fence?? JUMP and get this. Best HP laptop. My use: Movie Streaming/Music/Social medias/emails/online school (returning adult-grandma)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New and nice and most important good price good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great beginner laptop for anyone who needs a little labtop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs slow at times. I have to reset it at times because it doesn't load properly. Otherwise it works for what I need it foor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My thoughts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits the need I have for the laptop. I was able tor put a p;ower point presentation on it and give the presentation without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect graduation gift for my son who needs a basic laptop for his trade school

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rating for this product is 1. This inexpensive and very basic laptop was slow in every regard, and had difficulty booting up and powering down. Fine for internet use only. Returned after 2 weeks of trying to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its a great laptop, feels like and expensive laptop and has some weight on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for what we use it for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price point, it does what it says. One can’t really ask for more than that. However, I am looking to see if it delivers above this level of expectation. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming PC

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boy loves it and he's had it for over 2 years, i recommend this PC for any beginne. The staff was very helpful especially when i had a budget for my son.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GREAT LAPTOP

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS COMPUTER IS GREAT EASY TO USE AND PLENTY OF STORAGE AND ACCESS FETURES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my wife and she loves it. For the price I don't think you can beat it.

    I would recommend this to a friend