Customer Ratings & Reviews

This computer system is excellent—it meets all my needs, is highly reliable, and its lightweight design makes it perfect for travel

I mainly use this for light internet browsing basic word and excel documents. It is a backup to my work laptop. It can run a bit slow but still fulfills what I need it to do.

Extremely satisfied with this product!! Easy setup, the battery LASTS!!! The device is exceptional and works extremely desk with homeschooling. 5 out of 5….

I bought this lap top for my daughter in college and she loves it. It’s is light weight, fast, and runs great! Great little laptop for an affordable price.

Great laptop for the price! Love the rose gold and matching wireless mouse. Use to work my second job.

This computer suits my needs as a novice user. I would appreciate more computer education programed right into the software. Thank you

Computer move slow and zoom doesn’t work correctly on my computer

I bought it for my son and he is very pleased with it

This computer works great and is best in value - suitable for internet use, for practical as well as technical computations.

At first it didn’t quite work properly, I’ve had to factory reset it twice in 30 days but I think that’s because my Wi-Fi is hacked. I suggest buying a touchscreen laptop

For the price, it’s a good laptop, shipping was fast also

Does the job I purchased it for which is running PS7 and supporting my Epson flat bed photo scanner.

So far so good. I have not used it much yet. It is a little smaller than I am used to but it works for the purpose that I brought it for.

Slow, cumbersome, requires significant force to press / click. Not able to handle several apps running simultaneously. Thought it would be a good travel laptop but it was below expectations. Even worse its power cord is not USBC and caused issues.

The computer is a little slow at first but once you continue to use it, it's fine. Works great. I am using it for school. The screen is clear and it is better than a chromebook to me.

I received a notice that my laptop had arrived and was ready for pickup. I was happy that it had arrived on time and was ready for pickup. Once I arrived at the customer service desk to pickup my laptop and it only took seconds. Overall, the service at Best Buys can't be beat.

it's smaller than i expected but the description was accurate as to size, my bad if i dont correctly visualize. performance is fine & a good value for price.

Having trouble getting it to talk to my dell printer which is frustrating.. otherwise its a great slim laptop!

I love it This is all I needed for just everyday checking different things

Love my pink HP laptop! It goes with all my Barbie and hello kitty stuff and works great just make sure to keep up with the microsoft updates!