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Customer Ratings & Reviews

Your price for this item is $195.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2364 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,364 reviews
  • Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer system is excellent—it meets all my needs, is highly reliable, and its lightweight design makes it perfect for travel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for a basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use this for light internet browsing basic word and excel documents. It is a backup to my work laptop. It can run a bit slow but still fulfills what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom if 5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this product!! Easy setup, the battery LASTS!!! The device is exceptional and works extremely desk with homeschooling. 5 out of 5….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this lap top for my daughter in college and she loves it. It’s is light weight, fast, and runs great! Great little laptop for an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Hp products

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! Love the rose gold and matching wireless mouse. Use to work my second job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Education

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer suits my needs as a novice user. I would appreciate more computer education programed right into the software. Thank you

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer move slow and zoom doesn’t work correctly on my computer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son and he is very pleased with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP - BestIn Value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great and is best in value - suitable for internet use, for practical as well as technical computations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it didn’t quite work properly, I’ve had to factory reset it twice in 30 days but I think that’s because my Wi-Fi is hacked. I suggest buying a touchscreen laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it’s a good laptop, shipping was fast also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picture perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job I purchased it for which is running PS7 and supporting my Epson flat bed photo scanner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have not used it much yet. It is a little smaller than I am used to but it works for the purpose that I brought it for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor substitute for macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, cumbersome, requires significant force to press / click. Not able to handle several apps running simultaneously. Thought it would be a good travel laptop but it was below expectations. Even worse its power cord is not USBC and caused issues.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Budget Friendly Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is a little slow at first but once you continue to use it, it's fine. Works great. I am using it for school. The screen is clear and it is better than a chromebook to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a notice that my laptop had arrived and was ready for pickup. I was happy that it had arrived on time and was ready for pickup. Once I arrived at the customer service desk to pickup my laptop and it only took seconds. Overall, the service at Best Buys can't be beat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value for money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's smaller than i expected but the description was accurate as to size, my bad if i dont correctly visualize. performance is fine & a good value for price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble getting it to talk to my dell printer which is frustrating.. otherwise its a great slim laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it This is all I needed for just everyday checking different things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still on the Barbie trend!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my pink HP laptop! It goes with all my Barbie and hello kitty stuff and works great just make sure to keep up with the microsoft updates!

    I would recommend this to a friend