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Customer Ratings & Reviews

Your price for this item is $195.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2366 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,366 reviews
  • Rated 3 out of 5 stars

    Basic little laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your get what you oay for. Basic laptop, very slow, low storage but does all the basic stuff. Pretty much as described

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for my husband and he absolutely loves it! Very easy set up and easy to maneuver. The color is beautiful!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So slow!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it would be perfect for my kids to work on schoolwork. I was completely wrong. Out of the box this laptop has been nothing but slow. I have a 14 year old laptop that runs quicker than this, which is entirely disappointing. Just to get on Google it has to be restarted. And of course less than 30 days since purchasing it Best Buy won’t let me return or exchange it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Two happy people..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light, and easy to use...love it. Granddaughter went and got one herself...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my little one and she loves the pink! Makes doing homework alittle more bare able and runs good for regular school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with excellant customer service everyone was very nice and caring,Great job by everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the laptop I bought was of the exceptional quality and the service was second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a good laptop. It had good interior quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SLOW, PAINFULLY SLOW.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're used to working a faster machine, like an Intel i7 @ 3Ghz w/32GB of RAM (as I do with my work laptop everyday) this one feels PAINFULLY SLOW. You're definitely getting what you paid for here. Life is short, I do not want to waste time waiting for windows, menus and programs to open. This is being returned ASAP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good computer for the price. I am using it to write this review. Lightweight with a large screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labrop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice love the color. It’s very ight weight and it is very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device for the price! It's not the fastest laptop out there, but it does great work for the price.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Price

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price had no issues with it was a gift for a kid and has been working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop purchase and I am EXTREMELY happy with it. Lightweight and easy to use. Very grateful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast nd easy very good customer service was looking for wat my 10 yr daughther was looking for

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't recommend the service, PC is ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to get my included security app to download. It was a nightmare to purchase. It's slow but eventually gets the job done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good laptop for our daughters as their first laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful lao top and its in great condition. Justc perfect for day to day tasks and watching my favorite Youtube shows.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP Celaron

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop freeze during use with no additional applications loaded.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does what is needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer. Great for school which is what it was bought for. Does what is needed for college. Would recommend.

    I would recommend this to a friend