Customer Ratings & Reviews

Very good hp computer with a free one-year subscription of window 11. It runs smoothly.

Is works great for basic use. Loved the color rose pink!!

This laptop was a last minute purchase for use at a scheduled event when my current laptop failed. I took a chance because of the low, low price, and it has worked great! Easy to set up, easy to use. Very happy with my new laptop!

This Computer Deserves A Five Star Rating I Love It

This laptop delivers impressive performance and great value for the price. With a sleek design, responsive keyboard, and a vibrant display, it's perfect for both work and entertainment. The battery life is solid, and the system runs smoothly for everyday tasks like web browsing, video streaming, and light multitasking. Overall, it's a reliable and efficient option for anyone in need of a versatile device.

My Husband got this for me as a belated Mother’s Day and Birthday gift last year. A few weeks later he went to be with a Sister who was Critical and never came back. He passed away at another Sister’s house while visiting. He wanted to make sure i had my laptop. He didn’t know anything about technology but he knew i liked HP. Works great

GAVE THIS ONE TO MY FRIEND AND SHE IS ENJOYING IT. I LIKE THE COLOR AND SIZE. THE FACT THAT IT HAS WINDOWS 11 IS AN UPGRADE FROM MY OLD ONE. IT WAS EASY TO SET UP AND TRANSFERED ALL OF HER CONTACTS, PICTURES, AND SO FORTH THROUGH GOOGLE ACCOUNT.

I am old and black appliances are not my bag anymore. I got this to be main computer and my black one will be in my home office. I buy from Best Buy because I know how great their products, employees and services are.

Not a bad computer for around $200. Very basic machine. If you're looking to play a lot of games, this is not the pc for you. The only issue I've come across is it's pretty slow to respond, even for a 4 gig machine. Internet browsing and word processing are this machine's strong point.

perfect for my 8 y/o grand first computer. she is learning coding in school, so this will enhance her experience.

Absolutely love this laptop i haven’t had any issues at all ! Updates fast keeps charger very convenient to have for kids school work and my work

This laptop is perfect for my use. It was purchased for web browsing and typing up documents. No issues so far.

got this lap top for school and i love it ! very affordable and lightweight !!

My laptop is great. It has everything copilot mode, windows and all the other features that I need to do for my laptop.

Works well for simple tasks that are needed, sleek style is a plus

This is a horribly slow laptop. It was meant to be donated to my Church, but they would only have been frustrated waiting for the browser to load. I'm not talking about the webpage loading, I'm saying the browser takes about 15 seconds to open. Once I decided to return this to the BestBuy store, I needed to reset the operating system so that no personal data would be retrievable. This failed again and again, only stating that "Something went wrong". For over a week I continued trying until it finally worked and my data was safely removed. I then tried to return it to BestBuy, but was told because it was over the two week period from purchase, they could not take it back, even for store credit. This is the opposite of Customer Service. I have bought two laptops from BestBuy in the past 6 months. I have bought at least 10 in the past several years. I was returning this with everything intact, including the black insert to protect the screen and all of the packaging. I have been an IT professional for 30 years. I manage IT Technicians across the US and Canada for a global client. I can't tell you how very disappointed I am in BestBuy for not extending any options at all for a very disappointing purchase. This laptop will sit unused, and I've lost the purchase price because I was trying to be responsible and clear the data while preserving the original OS.

Love this computer, it’s compact and cute and I love its easy to use

Best laptop for price light weight easy use easy set up

Very nice for the price. It’s light and thin easy to carry color is beautiful & it came with 1 year free 360 Microsoft Windows

I bought this for my mom on Christmas as a gift and she loved it and I love that it worked properly and best quality and also her favorite color is blue. Thank you, Best Buy u are the best