Customer Ratings & Reviews

Great service even after the product was discovered defected . Great customer service and help . Thanks, Preston

Problems in the beginning with freezing so I’m not sure how I feel about it. I am not 100% happy with the battery life. It’s o.k. so far I guess.

Battery drains very quickly also gets hot very fast

The PC is incredible, I enjoy how fast it is, how it saves my data, the size. It fits everywhere, easy to charge, connects to Wi-Fi quickly. Very awesome product. I highly recommend!

My niece loves her new hp laptop. She does all her school work and watch moves and play games on it all the time.

I bought this laptop for school and it’s honestly an amazing laptop perfect for school I hate the color but blue is all they had other than that 10/10

The laptop came preloaded with so much stuff that it only had 13 gb of memory on the hard drive. After deleting the preloaded stuff it only had 22 gb available. The screens viewing angles are trash.

First laptop so excited I love it first it was fast it’s kinda slow now but it’s ok a page has to load pink is my favorite color so far so good

Great purchase, and experience at the local store.

The computer is very slow. I wish I could say I'm happy with my purchase, but for my usage, I needed a more powerful laptop. Overall, this is a good computer to do web browsing.

The laptop itself and the software is wonderful. The only issues are it has far too little RAM (4GB) and the processing speed is incredibly slow. This makes for very frustrating moments when trying to toggle between applications, and I was constantly getting the spinning blue wheel while trying to work.

It is always a pleasure buying from best buy i can get it on the store or shipped without a problem i alway tel my family about bust buy Eather is a gift or for my self

Great little Laptop Computer. This is the perfect laptop computer for all my needs. It has plenty of memory . I love the size and you just can't beat the price.

My daughter absolutely adores this product!! The battery life so far is great! She uses it as a daily computer for her social media use.

Love this laptop had it for a year already and I use it for projects and meetings for work.

Great computer! Got it for school and work and the battery last for a long time went 5 days without charging and still had a good percent left.

Excellent for using the internet and for a software program I use. Anything beyond would probably slow down other programs

works just like any other computer don't need to buy 500 when this is great for me or my kids

Great product for the price. Got it for my mom to mainly manage online accounts and works great for her. I also like is very light weight.

This laptop is a game changer it’s works fast I get all my school work done so quick . BUY THIS before it gets sold out . Promise you you’ll love it .