Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $379.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 398 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the price, light weight, and performance of the 14" Laptop. They appreciate the portability and storage capacity of the device, and many find it easy to use. While some customers wish the screen was larger and had touch screen capabilities, and others would prefer a different processor, overall, customers are pleased with the laptop's features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 398 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer , it is super fast, lightweight and easy to carry. I have a 15.6 inch dell laptop but it is so bulky and heavy to carry. I strongly recommend this computer for anyone who wants a fast and reliable laptop. College students you are going to fall in love with this computer so don't wait get it now, trust me, you will not regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good and fast laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable laptop. Gets the job done. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer for about a month now. I bought it for myself and my 3 children, 2 of which are in highschool. This computer is perfect for us and had does everything we need it to. I have had a more expensive computer in the past and this one seems to be equal to my old one. I am very happy with this computer and my children love it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love The Size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the size of this laptop. it is very portable and the color is beautiful and unique. Pretty Fast only thing I don't like is the fingerprint. I always end up writing the password because it wasn't able to read my fingerprint. so annoying it works about 2 out of 10times. I would expect it to be better. otherwise very satisfy with computer. Con: Finger Print readers Sucks

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Another Black Friday bargain!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $320 out the door and is the fastest computer I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GREAT BUY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST, NEAT CPU AND CAN FIT IN MY PURSE PERFECTLY. LOVE IT!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Excellent Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great configuration, in this price. Smooth surfing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great little laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my father, who needed an easy to use laptop with all the basics. The Solid State Drive was a huge reason we chose this laptop, because why waste time waiting for a slow computer? This little computer works great.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Speedy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very quick and light. Initially I thought it felt light and chintzy, but it is actually well built. It does not have a touch screen, and uses a SSD, so it should be lighter. the Modern i3 is more than capable of web browsing and browser-based gaming, which is exactly what I wanted this for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Laptop for the woods.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop that I could take into the woods to download pictures from my trail cameras. Wanted a smaller screen so it would fit in my backpack. Has enough storage and it's fast enough for downloading SD cards. Already dropped it in the snow and still works fine. This is more than enough for what I using it for.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best value for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started using this laptop from the day one I received. It is compact and light weight, quality of the screen is very good. Anyhow this is a basic laptop can be used for browsing and excel work. There is nothing to dislike about this product, it is the best value for money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    computer operates much better than old one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer when my old one began acting poorly. It was 7 years old. It was slow. It started showing error messages. The battery began to die. I use my computer as a tool and so I needed a new one. I did my research and selected this one. It works much more smoothly and I am generally happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Loud fan

    Rated 4 out of 5 stars

    Great Laptop for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter who is just learning how to type and has homework to turn in on the computer. It is a great computer for her. I have used it at times and like it. The fan is a bit loud and was a concerned about that. Hopefully as the computer ages, the fan does not become louder.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d been wanting a laptop for a while. We found this HP on sale at a good price. It had good reviews and came with a free 6 months of anti-virus protection. We couldn’t be happier with it. It’s my first laptop, so I’m still getting used to it, but I really like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a sub-$400 laptop, this product is excellent. The laptop does everything reasonably well. Build quality is good. It is light and portable. As long as you don't expect $1000 laptop-like performance, this will satisfy your browsing and video needs and more.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great little computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something light, but capable. This laptop fits the bill. Do yourself a favor and do a clean install of windows 10. The HP version messed with a bunch of programs I like to use. Since I put a version right from Microsoft, it's running like a Champ!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast with the SSD!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last laptop was a Dell hard drive that I bought in 2011 and it has served me well but this HP with SSD is super fast compared to the old hard drive. I plan to never buy another hard drive again. When my desk top goes out I plan to replace with a SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Has everything you need for a computer & easy to u

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went during the Black Friday sale and got this at a great price. I know i have still not used it to its full potential. But it definitely has done everything i had and have needed it for since my purchase. Great size and lightweight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Computer lacks 5G wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but lacks the latest wifi adapter, so, I had to buy one for my granddaughter. BEST thing about BEST BUY is that I was able to buy it for my granddaughter and have her pick it up in a different city. Gift wrapping would have been a bonus, but it was GREAT.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great deal better price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop during Black Friday for my parents to have something to play with. The device was really lightweight yet stylish. Processor is already an i3 which makes it faster especially when streaming videos and movies online!

    I would recommend this to a friend
Sponsored