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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.2 out of 5 stars with 46 reviews

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85%
would recommend
to a friend

Customers are saying

Customers find value in the price of the 14" Refurbished Laptop. However, some customers have expressed dissatisfaction with the DVD drive not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 46 reviews
  • Rated 5 out of 5 stars

    HP - 14" Refurbished Laptop - Intel Core i5 - 8GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - 14" Refurbished Laptop - Intel Core i5 - 8GB Memory - 750GB Hard Drive - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for my 17 year old great computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and works well could not tell it was rtefurbhised fast and relaible

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Computer for Home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing Download and process applications fast good election for Home work and surf in the Internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product. Easy to use and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a secondary laptop for traveling its perfect

    I would recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, it was defective because it didn't work and I had to return it for a refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Memory, Price
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Computer For An Affordable Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer as it had twice the memory and supposedly a speedier processor than my previous laptop. I was hoping it would be a little bit faster. Unfortunately, I haven't noticed the speed to be any different. However, it does very well with basic functions (using Microsoft Office, using the internet, streaming most videos). I am happy for the price that I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 11 year old and it runs well and plays his needed games (Roblox). Only complaint is it is heavy compared to our other laptops.

    I would recommend this to a friend
  • Cons mentioned:
    Battery

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop that caters to the expected! Only the battery leaves something to be desired. Very happy with my purchase. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Faster, quieter keyboard, good functionality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because I had an entry level HP that no longer met my needs. This does. It's a faster processor, more RAM, quieter keyboard, still small enough all is a good machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a few months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop worked great for the first couple months and now is having severe issue. Which is out of warranty so no recourse. It is refurbished so there is always that possibility of the laptop not lasting as long.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The screen is nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn't a touch screen or anything, but the screen displays nicely and vibrantly,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    systems rung great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the items quickly . Im so happy with my purchase. I'm enjoying using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly usable laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient in watching videos, typing and spreadsheets via Google Drive, browsing Reddit, and playing small games from Steam.

    I would recommend this to a friend
  • Pros mentioned:
    Linux

    Rated 5 out of 5 stars

    Install Linux on this ASAP.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is nice, but Windows 10 isn't the optimal OS for a laptop. I heavily suggest you install one of the various Linux distros available - they're all free.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has what was promised - Windows 10, 8GB ram, and an i5, for $300. Worth it for the price, though I'm not the hugest fan of the silver color.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Good computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son. He likes it very much. He plays zombie fight games on the Edge explorer app.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    I like this laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pretty good for $300. Took a while to ship though.

    I would recommend this to a friend
  • Pros mentioned:
    Friend likes it

    Rated 5 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the laptop for a friend of mine. He likes it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop. Use it as a backup laptop in case my current one has issues, which it does often. Isn't as good as that one, but works okay.

    I would recommend this to a friend
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