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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 885 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 885 reviews
  • Rated 5 out of 5 stars

    Nice laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just finished setting this up, and I like the hardware. Touchscreen is quite responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Laptop, Reasonable Price and Graphics, Fast Startup,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent price for entry level laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop does the job for the price. Good for school work. Can’t review the longevity because only had it for a month. Touch screen is responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit so far....It's worked since Christmas.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i7 generic laptop with heating issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets a bit heated, which might be due to 12th gen i7 processor, solid laptop apart from the heating issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good Laptop. I like it. I’m looking for a 14”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DK laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, very fast and easy to set up! Love my new HP laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works excellent and performance is great easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Laptop for Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a simple business laptop. Basic options, but enough power to do what you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality And Value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a “open box” item and Saved a lot of money, even though it’s just like brand new. I love Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for 3 months and I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True dedication to customes satisfaction.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a difficult time getting my laptop setup and was so fustrated after aeveral attempts to tears the tech said that we needed to just set aside till the morning and she would call me back and we get it worked out. She is awesome and as promised called on time and got it up and running thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome labtop.. Awesome hp .. great battery life..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should exactly what I’m looking for in a computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    EVEN IN A RUSH PAY ATTENTION TO DETAILS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in my rush to get this deal I failed to see that the key board did not come with a back lit feature. bad on me as I assumed that all lap tops now days come with this feature. not sure if the pressure pad is a little not responsive or i might be pressing in the wrong place. so far so good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the laptop for my wife for class, she’s very pleased with it does exactly what’s she needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Bound Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my college bound daughter. She loves it! Touch screen is awesome. Speed is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP- Envy 2-in-1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! My only wish was that it worked with two monitors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, we are using it and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far no problems with it at all. I havent done any gaming as of yet though.

    I would recommend this to a friend
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