Customer Ratings & Reviews

Laptop has plenty of power, excellent screen Windows 11 up to current OS. All very good except battery life is not very good or would probably give 5 stars

This laptop is fast, versatile, affordable and worth the money. I use it for basic tasks such a Google apps, online shopping and watching videos. The battery life is about an 2 hours which is unfortunate.

I’ve been using the HP 15.6” Full HD Touch-Screen Laptop (i7/16GB/512GB) for a while now, and it has been an amazing upgrade. The performance is smooth and fast — apps launch instantly, multitasking is effortless, and the Intel Core i7 handles everything from office tasks to light editing without slowing down. The touch screen is surprisingly responsive and makes navigation feel much more natural. The Full HD display is bright and crisp, great for streaming and work. The laptop itself is lightweight, sleek, and the Natural Silver finish gives it a clean, professional look. Battery life is solid, the keyboard is comfortable, and the 512GB SSD provides plenty of storage with lightning-fast boot times. Overall, this laptop delivers excellent value for the price. If you want a dependable everyday machine with strong performance and a premium feel, this HP is a fantastic choice!

I have had this laptop for about 2 months. Very happy with it. The processing speed is great for our home use. Start up is fast and the screen is good quality for this budget friendly laptop. My only crevice is that the sound quality is not near as impressive. I hooked up a Bluetooth speaker to it and this did the trick. Nice laptop for the price and recommend to anyone not looking for a gaming system.

Love this laptop. So lightweight, fast, and does everything that I need. The price point was perfect and so glad I got this as my home laptop. All the apps work easily and no complaints about speed, memory, space, and portability. Definitely happy with this HP.

Needed a laptop to complete college courses online while traveling. I picked this one primarily for the 16GB Memory as I wanted to be able to run several programs at the same time to complete the online college courses. It handled it all easily, with plenty of storage memory for files. I disabled the S mode for windows 11 easily and was able to use google and other programs for school. I found the keyboard to be comfortable and easy to use. I tend not to like track pads, but my mouse worked well with it and the touch screen worked when the mouse wasn't in use. Overall, a great purchase, and would recommend for anyone looking for a little more oomph but without breaking the bank.

Very fast, large clear display, love the touch screen! Wish the start button was on the end of the row.

This purchase was excellent! I love my laptop; it works perfectly, it's super fast, and the price is the best of all.

Easy setup. The display screen is great. Touch screen works really well. Laptop is fast.

I've only had my new HP laptop a few weeks, but so far I really like it. The only problem is after setting it up I am still getting a few odd responses from Microsoft and am not sure what it means. There's really no "owner's manual" with this when you purchase it so I guess I will need to eventually contact HP for help. That is frustrating since it's difficult to find time for these little things. I wish there was information to refer to that would help cover the concerns that pop up: A trouble-shooting guide, etc.

Needed a new laptop and this one was perfect for my work needs. One must have was the 10-key on the keyboard and this was exactly what I needed. Screen and keyboard are exactly the right size and light weight for travelling. Purchased on sale and was a great deal!

I've had for a few weeks, I will never buy an asus, lenovo or dell, so I really only have a few options Acer and HP, I would have preferred an Acer but there were no good options at this time at Best Buy so HP it is: Pros: nice keyboard space, like a good business laptop, performance is good once it starts up, screen colors and lumination really good. Cons: Battery life is not what is promised, maybe half of what is stated, 3 hours at best.

I bought it for my sister and she loves it!, she said it’s pretty easy to use and it’s fast!

Super fast! Vivid screen. Easy to use! A must buy!

It works perfectly, fast, easy to use. Perfect for going back to school and saving multiple files. Long battery life and big screen for multiple apps. Love this model and Best Buy was great with helping me choose this one!

I honestly really love this laptop. I am a college student, so I tend to have a lot of tabs open at the same time. This computer is able to withstand my abuse of its abilities. It also has pretty good screen quality.

This HP computer is as advertised and meets my needs for everyday personal use - being portable (smaller screen), powerful and has plenty of memory. Easy pick-up same day. Set-up was fairly straightforward. I have owned several HP computers and never had any issues. And to top it off, it was on sale.

This laptop is amazing and easy to use. The space available is much needed and perfect for being a college student as well as a teacher. I love that it is large print on the keyboard which comes in handy for me as a person who wears glasses. It has an amazing clean finish and the touch screen feature is brilliant for me as a person who also owns apple products as well. It is worth the investment. Best Buy has wonderful techs who were eager and ready to assist. I am beyond pleased. I would recommend this to anyone who needs a high quality and reliable device that is up for the task of completing workloads as well as leisure activities.

I love how fast it is, I’m taking multiple classes online and the laptop doesn’t lag at all. Copilot feature is amazing! My only complaint is the battery doesn’t last long, lasts approximately 3 hours and then you have to plug it in.

Nice laptop at a reasonable price. Sleek style. Lightweight. Descent number keypad. Keys are nice and quiet. My only complaint is that the number lock key has to be reset after every use. I have tried to get the number lock to stay locked and have not had any success. So far laptop seems to respond very well.