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Customer reviews

Rating 4.6 out of 5 stars with 881 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the screen size, performance, and ease of use of the 15.6" Full HD Touch-Screen Laptop. Many appreciate its lightweight design and the speed provided by the ample RAM. However, some users have noted concerns regarding battery life and occasional overheating. A few also mentioned challenges with the WiFi capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 881 reviews
  • Rated 4 out of 5 stars

    Good laptop for students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to use for graduate school (online). It seemed a little slow initially but once I deleted the unnecessary pre-installed software it worked well. My only complaint is that it has a short battery life. I typically cannot make it through my 2.5 hour class on zoom without plugging it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent Windows 11 Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop. There's a small amount of bloatware to uninstall, and a few startup programs to remove from the list, but Windows 11 is quite good. Don't forget to move the Start button to the left. Do you really need 16 GB of RAM? YES!

    I would recommend this to a friend
  • Cons mentioned:
    Port selection

    Rated 4 out of 5 stars

    Almost perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid range laptop, upgradeable to 64g. Ram. Wifi card only goes up to 300mb but can be upgraded. Wish it had more usb ports and the usb c port doesn't output video so connecting 2 external monitors can only be done through the usb a with an adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Buck for the Bang!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop a week ago. Love the features and the processor i7 13th Gen is a gym. I stepped up the memory to 32 Gbyte. Totally stoked!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works quickly. The first laptop had an internal technical flaw and Best Buy replaced it quickly and without any questions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Vert Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good overall would recommend this lap top for regular use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly what we were looking for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school! We were looking for a laptop for our college age student and it's been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it do for work. Excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love this computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer! It’s very easy to use. Battery seems to not last long enough.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new laptop. A gift from my husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrew was amazing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this computer November 23rd. The unit works very well. We had a wonderful sales person Andrew that helps us with the selection process. He was a blessing. We highly recommend the Lexington Best Buy and Andrew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its not a rocket ship but it will do

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic but perfect for needing access to the interweb. Phones are small but I can get my school work done.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard illumination

    Rated 1 out of 5 stars

    Do not buy, battery last 2-3 hours, terrible speak

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly advise against buying this toy. The specs claim the battery lasts 9.5 hours but just simple browsing or streaming it last 2.5 hours. I actually sat there and watched it lose 1% of battery every minute. Watching a 2-hour movie It went from 100% down to 30%. The speakers are almost non-existent and you can't hear the sound more than 3 ft away. The keyboard buttons are white text on a off-white beige color which makes them impossible to see. I have two other HP laptops I've been happy with but I'm surprised they sell this junk and then deceptively mislead people on the battery life. Please search the question and answer section for battery and you will see many others have this problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My New Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flexibility and size. Fits perfectly on home remote work station.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    student

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    granddaughter is happy using for on line classes and college next fall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    non

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update for Windows 11. Learning curve will be needed to relearn the new ways of the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP s best one up to date.. time to by it and enjoy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why not make it easier?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is not at all easy to read. Light grey letters & numbers on silver grey keys!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , nice deal and thank you for the oportunity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful machine!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price! Meets all of my needs.

    I would recommend this to a friend