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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1933 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,933 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Love the calculator keyboard on the side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Great price. At first i wasn't a fan of the touch screen because it didn't have the ability to use a a tablet. But, it does come in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good usage! I would recommend this product for studying and a little gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these and they all work great. You can find them on sale all the time. The oldest one I have is 3 years old and it is still like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, nice size, battery life so far is good. I like HP laptops

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tower to Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this HP laptop has performance as described. The Laptop was setup as a Desk workstation using an external keyboard and monitor. Utilizing a small docking station, all the desired peripherals are connected and operating well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Riley N. really took the time to make sure I knew what my options were and to find the right product for my needs. I'm very grateful for the time he took to ask me the right questions and the education so I felt comfortable this was the right choice. Big Thanks! Really excited about my HP! It has all the features I need and is so much faster than my older laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything but shipping went correctly...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what my wife was looking for and at the lower price was exactly what we could afford. The only thing that would have made it perfect was the delivery. It said next day delivery and it didn't come on time...so instead of arriving when my wife wasn't home so I could surprise her, it arrived when I wasn't home...so she found out before Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is the best PC available. Easy set up and very reliable. We have 6 laptops for the kids to do their school work on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy computing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised my daughter is very happy with the laptop and especially the touchscreen. Easy to setup and get right to work.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size is nice and the picture is crystal clear while streaming.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs HOT and battery life is extremely SHORT, very disappointed. Definitely regretting this purchase!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kylie's Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vensin was very helpful and knowledgeable of the laptops. He made a normally frightening experience and very good experience. I literally hate purchasing computer equipment, because it can be overwhelming. Vensin's patients and knowledge made this a nice purchase. Purchased for a Christmas gift..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new laptop very much. I had not gotten a new laptop since 2016, so it was a little bit of a steep slope to learn but it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 15.6" Full HD Touch Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning what this laptop has to offer. It's been fun and easy with all the help provided within the laptop itself. Still feel it was the right decision for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot in 30 mins running. Not too much dock connection

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New HP is a winner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm delighted with my purchase. It's a cast improvement over my last HP, which still works. But this is so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP computer meets my use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop is providing expected service. Having Best Buy support provides protection from any issues resulting from Windows issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Michael Ferro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Efficient meets my needs and requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, love it, the only drawback is the battery charge doesn’t last long. Otherwise if thing else is excellent

    I would recommend this to a friend