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Customer Ratings & Reviews

$729.00
Save $70.99
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1933 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,933 reviews
  • Rated 5 out of 5 stars

    The best Laptop for my money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my niece as belated Christmas/birthday gift and she was elated with it, plus it's a touch screen her happiness has known no bounds. The staff that helped me at the best buy store where I purchased the computer was so knowledgeable about computers that really helped me in choosing this computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one but without backlit keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good in this laptop except the backlit keyboard which is not available while it is shoung in configuration

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, hubby loves the touch screen and backlit keyboard. Swift delivery as usual.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 15.6" Touch Screen Laptop - Intel Core i7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is replacing a Dell Inspiron and will be used for personal use at home. Typing on the keyboard now, it could have been built sturdier and adding a backlit keyboard would have been a great addition. The screen could have been built more sturdy as well, but all in all, this is a great computer for the price, currently $529 online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Easy to understand for a first time computer buyer. It was set up by the geek squad and it’s perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great CPU!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. A lot of upgrades compared to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good computer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need and wanted it do I like it. I would buy it again if I needed a second computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HD Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to. It is lighter weight than my old 17" so that is nice. I do miss the size of the larger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well satisfied, Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday use! Just the right size, just the right price, plenty of power to get the job done. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vibrant1015

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. I like the touch screen, the lightness of the computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good for basic functions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for basic needs. This is a repeat purchase as my previous computer had speaker issues after about 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was as close to my old laptop and functionality, and does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Price was in line with competitors and even a bit lower because of the sale. I already had a HP laptop for work so wanted another one for personal. I do a lot of 3d printing so needed something that could handle the storage of files. This is a great laptop. I'm very please with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great value for the price. It works perfectly for my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for normal usage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for work. Have the same one I bought about 3 years ago and have zero issues. The only issue with this one is the case is flimsy and if you are using it to work of vehicles like i do, you cant click the pad if you have any kind of weight on it. My old one dont have that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tool is excellent, its works softly and touch is also good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP at it's finest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs all the applications have, all my games runs smoothly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just Getting Started

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Right now, we're still adjusting certain settings. The screen resolution / picture is great. The keyboard is easy to navigate; less chance of making typos (hard to explain). Can't wait to access it fully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A GREAT laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price; all the power, performance you need at an affordable price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my other computer which was a Dell.

    I would recommend this to a friend
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