Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$729.00
Save $70.99
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1933 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,933 reviews
  • Rated 4 out of 5 stars

    Worth a try

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was cheap, on paper the specs are great, touch screen does most of the jobs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Solid buy at a good price. Fast, would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good vslue

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price - good setup for basic music and photos .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is exactly what we need It has enough memory and the processor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes some work to get underway.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting everything up and going was a bit of a chore but now all’s well. I bought this to have Windows 11, required for Turbotax.Takes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with HP laptops

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been ordering these for our employees for some time now and have never had an issue. Best bang for your buck. We used to use Microsoft Surface laptops but for around half the price you can't beat HP in my opinion. Plus they have multiple USB ports which much more convenient than having to rely on USB hubs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for its price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for its price! I love Intel processors, I7 works excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris's new computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer, just haven't opened it yet. It is a Christmas persent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop for school

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop runs very well and is very efficient for what I need it for which is school. it holds up well going from class to class and the battery lasts me through all of my class.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware - False Advertising

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer Beware - This model 15-fd0127dx, does not have a backlit keyboard even though the specifications page on this website says it does. I bought two of these laptops on 8/17 for me and my wife and returned them 8/18 after spending hours setting one up only to find out through their chat and by googling that this model does not have a backlit keyboard, which we both needed. Their own Q/A page says it does not have a backlit keyboard so I'm very confused, is this false advertising or a mistake? The manager on duty when i returned them was nice and knowledgeable, and right away said nope they dont have a backlit keyboard, she offered alternatives but would not match any other comparable laptops price to this one with the same or better specs., I wanted what I initially paid for and what was advertised! I paid $549 each, she offered an alternative that had a little better specs but was priced at $899, I asked for that one at the $549 price and she refused, she said one day prior it was actually on sale for $629. I didnt want to pay any more than the $549 I initially paid but told her I would take two of those if she would match her sale price from the day before of the $629 and she said she could not do that, she suggested reach out to customer service and see what they could do. I will also add that she offered switching brands to Dell or Lenovo and helping me find one comparable, but would have to pay what ever price they were marked at, not willing to match the $549 price I paid. I am not willing to switch laptop brands I only want an HP brand laptop. I left very dissatisfied and disappointed. So if a backlit keyboard is important to you, do not buy this model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop i bought this as a gift for my niece she is so happy with laptop and its configurations

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP-15.6 Laptop review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP-15.6 Laptop is an excellent value at a fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my HP laptop, its everything I expected and needed. The purchase and pickup process was fast and seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for lost laptop by BB

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a replacement for a laptop that was sent to Louisville for repair and it was lost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great laptop for what is needed. Shipped and arrived quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Helpful instore support and help. Easy checkout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets my Needs

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs. Light weight and easy to transport . So far I am satisfied with the performance of my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lap top

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. easy to use for someone like that has no computer technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer! Easy to use and good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase. Exactly what we expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lot of computer for the money. It was easy to set up and get started.

    I would recommend this to a friend
Sponsored