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Customer Ratings & Reviews

$729.00
Save $70.99
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1933 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,933 reviews
  • Rated 5 out of 5 stars

    Darlene’s HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HP laptop on day one of setting it up, super easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a reliable product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop that should meet my demands. I have had a similar one in the past but with 8GB Memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied! The gentlemen that helped me was very informative and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and works just like we need it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer geek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great processor and it's nice to have a touch screen. Good Ram and memory. Perfect for my extent of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Love touch screen. Have recommended to friends and Family. Staff and Geek Squad very helpful and knowledgeable .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for small business

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer very good for your small business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased with the HP laptop, and pleased with the person who assisted me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is limited. it seems to die fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop i7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my friend and he likes it too much. It’s a touch screen with 15.4” screen size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heating issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is not good ,it’s over heated can’t use ,I want return the item but Bestbuy return policy nit allowed to return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use and easy to install. Excellent product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great computer slow internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the computer was ok. Touch screen was nice. I had problems connecting 2 monitors. The biggest issue was it had poor internet speeds. Maybe I had a defective laptop, idk but even after going through all the settings and resetting it. The internet never went over 2 mb per second. All my other devices get 500 mb per second.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful computer, does what I need for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ordering computer a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to order my computer online and picking it up was a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well-Done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working very well and 100%satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service at Best Buy. The sales person was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, great, great, great, Great, great, great, great,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok product for the price, has less features than last laptop but didnt use them so trying without

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one complaint - A bit difficult to remove the pre-installed ms office and new outlook so I could install the old outlook

    I would recommend this to a friend
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