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Customer Ratings & Reviews

$729.00
Save $70.99
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1933 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,933 reviews
  • Rated 5 out of 5 stars

    Thumbs up computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate And use Thanks to Geek Squad for their help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent article

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent article, it meets the needs of my children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP laptop for the value. Its still alittle on the hevy side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 15.6 i7 Touchscreen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device Great price and value. Good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Very satisfied and the touch screen feature is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like this new laptop. A little difficult for this senior citizen to handle. But, once I did, I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Being able to use touch screen is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great brand, it’s offers more specs but a bit less in price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    discharge/dead battery

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    less than one year of purchase and it keeps on discharging. had it fixed by geek squad for 4 weeks but ended up with the same issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    College laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and easy to set up. I am very happy with this laptop for college in the fall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente product. I recommend it. The computer has good features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice computer, reliable. I been using it since the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian T HP Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific product and great sales team at Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is advertised with keyboard light, main reason why I purchased, but it doesn't have that fixture. No backlit keyboard

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good purhcase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has a lot of good features. Really good device for home use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well gets very hot and loud. Otherwise the computer is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Good service and performance, Very knowledgeable sales person

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support center at store is overworked. Friendly but they were unable to sit and explain my new computer laptop set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints with my laptop. Easy to install and easy to work

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    my new laptop has internet connection problems.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop works fine if you dont need to access the internet. will work great for 2 weeks with no internet problems. then the next day it keeps getting connected , then drops to not connected to the internet. does that for hours. then the next day its back to normal and connects to the internet fine. then a week later is back to the constant disconnects. it is pathetic that i paid over $600 for this new laptop and i am having connection problems to the internet the first month i have the new laptop. right now it is back to connecting then disconnet and drops the internet connection.

    No, I would not recommend this to a friend
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